StubHub Community

Hi Hauk   Tickets for Cardinal games are not yet available to the general public.  However, season ticket holders have already paid for their seats for the upcoming season.  You probably bought tickets from a season ticket holder and therefore are probably legit.  In a worst case situation you are covered by the Stubhub fan guarantee and would have a choice of repalcement seats or refund if the tickets are not available from the seller. ... View more

Hi R domingues   1) Generally if capacity is reduced to 25%, all tickets are cancelled and the venue will resell tickets for the new capacity and in pods.   2) If the tickets remain valid and you choose to sell them you can try reaching out to one of the moderators on the forum - AllyD, NikkiM, KattW or Paul and they might be able to set it up so that your buyer gets the tickets directly from your seller.  Otherwise you will have to receive the tickets and turn around and deliver them to your buyer.   Note for some events tickets are not released until a week or so before the event so it may still be a while until you receive your tickets.  You can still list for slae and just put your in hand date as far in the future as you can. ... View more

Received the same error and unfortunately not fixed in 24 hrs.  They claim they are still working on it ... View more

Hi Em If your event ends up being cancelled you will not be paid by Stubhub. Instead you will receive your refund from your point of purchase ... View more

I have found that the barcodes have to entered as all capital letters to work.  For whatever reason SH doesnt recognize the non capital letters. ... View more

Hi Mrsacajoe   Stubhub used to have that feature but unfortunately they have disabled it.  Hopefully they bring it back as many users have asked them to do so. ... View more