StubHub Community

Hi Fisher   Stubhub has been running closer to 120 days for refunds - sounds like you are at 60 days.  If you want some additional information as to timing you can try reaching out to one of the moderators and they can try and assist you   AllyD, CameronJ, NikkiM, KattW or Paul ... View more

Hi   If you have tickets to sell you need to lsit them on the Stubhub site rather than here on the forum.  Here is a link to selling tickets if you have any questions - https://stubhub.community/t5/Selling-Tickets/Selling-and-Sold-Tickets-FAQ/td-p/76648 ... View more

Hi   If you buy tickets for an event that prohibits fans then you will receive a cash refund or credit voucher for 120% of your purchase price depending on the state where the event was to occur in which you live.  There are 14 states which require a cash refund and they are    United States - California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Louisiana, New Jersey, New York, North Carolina,  Pennsylvania, South Carolina, Tennessee   Canada- Alberta, British Columbia, Ontario, Quebec ... View more

Hi Jec    if the game is rescheduled and they allow fans then your tickets are good for new date.  If the event is cancelled then since the event was to take place in Georgia you are entitled to a cash refund. ... View more

Hi Luvjolie   You can try and reach out to one of the moderators on the forum by DM and they can try and assist.   When is your event?  Often times the venue puts a delivery delay until a few days before the event.  If your event was rescheduled, the buyer may have put the original date they expected to have the tickets but with the new date the tickets will not be delivered until a few days before the new date. ... View more

Hi Darl   you can send a dm to any of the moderators;   AllyD -https://stubhub.community/t5/user/viewprofilepage/user-id/24 NikkiM -  https://stubhub.community/t5/user/viewprofilepage/user-id/724 KattW - https://stubhub.community/t5/user/viewprofilepage/user-id/8 Paul - https://stubhub.community/t5/user/viewprofilepage/user-id/25 ... View more

Hi   If the event gets postponed again then you will receive payment 5-8 days AFTER the event occurs.  If the event ends up being cancelled then you will get your refund back from the where you bought the tickets - Ticketmaster or the venue.  Generally if the tickets that you bought were etickets you get the refund from the venue even without returning the tickets.  In many instances the same is true for physical tickets.  If it turns out that you need to return the tickets let Stubhub know and they will get back from the buyer.  But you can cross that bridge when you get to it. ... View more