StubHub Community

Hi Splaner   Im in the same boat as I have tickets for him in NY.  Unfortunately there ahs been no update - https://rogerwaters.com/tour/ and it is up to Roger and his promoters and the venues to determine if they will continue to postpone or reschedule.   He joins a long line of artists - Jerry Seinfeld, Sheryl Crow, Phil Lesh, BTS who have postponed their tours.  As the artists want to hold onto their money I suspect that the shows will eventually be rescheduled and not cancelled. ... View more

Hi SS2   Try going to Sales>Open.  Under the sale date there should be a drop down called make changes.  Click on this and one of the options is change the date I will have the tickets. ... View more

Hi Steve   You can still sell your tickets and when asked for the in hand date indicate the date that you were told you would get the tickets.  Its possible since the event was moved to June of next year Stubhub may not have updated the delivery date.  You can just use the latest day they will allow (probably June 19, 2021).     Once your tickets sell you can try reaching out to the one of the moderators by DM.  They can waive/reduce the sellers fee and they might be able to connect your buyer with the person you bought from so that there is only 1 transfer rather than two. ... View more

Hi Radioherd   As this is a popular event stubhub usually needs to see proof of ownership  did you follow the steps below:   Listing European Football Championship 2020 tickets on StubHub   Print Due to high event demand, you must email ticket proof to list European Football Championship 2020 tickets on StubHub. This helps provide a safe marketplace and prevents against fraudulent tickets on site.    Send an email to INTLAuth@stubhub.com with the event you have tickets for in the subject line. In the email, include one of these details: An original ticket order receipt OR A photo of the tickets   We'll only use this info as proof you have the tickets. You won't need to send them to the buyer until they sell. ... View more

Hey Badgrl   The delay in delivery is perfectly normal.  Ofen times there is a delivery delay on tickets until shortly before the event (1-2 days for electronic tickets and 7-10 days for physical tickets).  As you were to receive the tickets a few days before the 8/22/20 event you will now receive them shortly before the 2/27/21 event.  As the 27th is a Surday you should receive around the 23rd or 24th. ... View more

Hi Tommy   Currently Stubhub only allows you to edit credit information.  If you would like to have a card removed you can reach out to one of the moderators by DM and they can assist you - AllyD, NikkiM, KattW, Paul or CameronJ. ... View more

Hi Tigerjeb   In many istances the venues put a delivery delay on ticket availability so that they are only available 1-2 days before the event.  If your event was postponed then they may not be available to the seller until 1-2 days before the event.  Unfortunately Stubhub does not automatically update the available date but you should have by the 3rd or 4th of December. ... View more

I sent you the link for new dates as you had not indicated which date you had.  Your tickets from Dec 17th 2020 will altomatically transfer to the new date of Nov 17, 2021.  Note:  Usually the venue does not reissue new tickets for the new date but instead transfers the bar codes so dont be surprised if when you receive the tickets from the seller that they contain the original date on them.  Not to fear they will be valid at O2. ... View more