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Topics with Label: Listing Tickets

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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Unable to find seat info - Transferred Tickets

I've listed 6 tickets for sale and transferred each one individually from my TM account to the email address that SH provided for the transfer. SH says they received 6 ticket transfers, but when I review them, it says "Unable to find seat info" in re...

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Listing Hidden even though no active listings in section

Stubhubs “Recommended tickets” filter that is dele eyed by default for users is getting worse.Right now i have tickets listed in a section and the listing is hidden, even though it literally shows ZERO tickets in that section available for quantity o...

Hidden ticket listing

I am trying to sell two of my tickets through StubHub, they have not issued my actual tickets yet. The listing keeps showing as hidden, it appears it’s because I am not showing the tickets. I have a competitive price. I’m actually really upset about ...

Selling Tickets --> Multiple issues

Trying to sell Tyler Childers tickets in Raleigh, NC., Phew, first there was no opportunity to select "mobile" tickets. Had to learn the hard way to select Paper tickets and then edit. Once in proof of purchase, my reciept, was not accepted as accept...

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Map Errors on Site

NEW Map Errors on SiteHi team, Please, change map of below event. See attached map image for reference,Los Tigres Del Norte 02/27/25Tech Port Center and Arena, San Antonio, Texas, USA Stubhub link: https://www.stubhub.com/los-tigres-del-norte-san-ant...

Mapping Issue

Nikki GlaserListing No. 9150232785Meridian Hall, Toronto, ON, CanadaSat, May 10 • 9:30 PMI have tickets in Orch19 not able to post on the Stubhub mappingThe Stubhub mapping has the Orchestra only going up to Orch11 should go up to Orch36

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Stubhub is about to lose a customer....

I am so fed up with Stubhub 'hiding' my tickets. I have seasons for the Mets but only go to 15 games so against the advice of others and selling on an alternative site, I sell them here. But I just noticed today that the majority of my games are 'hid...

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Totally Incompetent Selling Experience, only gotten WORSE

Listing 2 tickets, the two QR codes are on the same page, their automated system won't accept them. Contacted outsourced CS, she was useless, as usual. Eventually I figured out I had to create 2 separate PDF's of the same page with the 2 ticket on th...

Listing Tickets on StubHub

Please note that StubHub automatically applies a filter for "Recommended Tickets" without the seller knowing that a filter has been applied. This means that if your tickets are not recommended, your tickets will not be viewed by the buyer. This appli...

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DO NOT SELL WITH STUBHUB

Awful experience. Customer Service is incompetent. They had no clue how to sell tix for an international event. Literally had to walk them through how to complete a sale so it would go through, on the day of the event no less. Then of course quoted w...

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A's Tickets (Baseball) Solon Club Six Available today at noon

Hi, I have six A's tickets available. They can be purchases individually or collectively. It is $481 per ticket. These tickets include domestic beer, wine, bottled water and food. If all six tickets are purchased collectively then parking will be inc...

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Seat numbers not showing in listing

I've listed tickets for a few MLB games, I provided the seat numbers and barcodes. Everything was valid however on my listings the seat numbers do not show. I ran into this issue last year as well. I escalated it last year but it never got fixed. I j...

HELP

Need help? I purchased CB tickets through Klarna and resold them here. I didn’t pay anything at the time of purchase. I will start making payments next month. How can I cancel Klarna? Will I get paid for those tickets and still have to do a monthly p...

Cant sell tickets

I bought Tickets to the Drake Anita Max Win Tour for Sydney scheduled for the 7th of march. I live in sydney, however I was on holidays in the US over Christmas and the start of this year. I purchased the tickets when I was in Orlando on 12/30/24. No...

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Pricing concert tickets

I have 2 tickets I can’t use for Robert Cray at the Groton Music center in Groton, MA. How do I know what price to list them for on StubHub? Any tips?

tickets

why do when I list tickets it goes to pending for security checks but then hours before the event starts i can list them with no problem. ,i have called several times and no one can help me with this ??

Wrong Map on Listing

Please update the map for the following event: Windy City Smokeout: BBQ & Country Music Fest Tickets - StubHub This is the correct parking lot map:United Center Parking - Friday Windy City Smokeout Tickets Jul 11, 2025 Chicago, IL | Ticketmaster

Sand in my boots

I am trying to sell my sand in my boots tickets. The tickets have not been sent out. How do I transfer the tickets to the purchaser?

Selling price locked in?

If I list tickets at a certain price, is that price locked in or can I change the price somehow like if I want to lower the price as the concert gets closer?

UPDATE - LOCKED ACCOUNT

Got several different emails from StubHub. Basically the first one said someone stole my username and password soo that why my account is locked down. Then I get another email saying the four tickets that were sold on my account have been canceled.Go...

Barcodes on MLB tickets

When I listed 2 tickets, I retrieved the bar codes from the MLB tickets. (they're not on my Apple Wallet ticket copies). Last night I got a message from StubHub of a buyer, but something was wrong with the barcodes. Cannot not retrieve the tickets fr...

Seling tickets I purchased

I need to resell tickets I bought from stubhub because my plans have changed. I need to enter the barcode 3 days before event but I will not have it until 3 hours before event. Am I stuck with these tickets?

Event request link, please

Hello. Would someone please provide me with latest link to the event request page, which still appears to be an ignored issue even after all these years.I do NOT WANT THE INSTRUCTIONS as to how to get there, as it simply doesn't work - there is no "c...

Can't find a category to sell in

I have a 4 day ticket to Merlefest I'm trying to sell. This site shows 8 possible categories. The 1st one is for 4 days, BUT only for general admission. I have an actual section, row and seat. I can't get any further on the site. Anyone?

LOCKED OUT OF ACCOUNT!!!

I bought 10 total tickets to a concert. Now I have a grandchilds birthday party to go to soo I put the tickets up for sale on StubHub. I did the upload thing from ticketmaster and all. 4 of the tickets have sold and 6 were still listed as active.Toda...

Why is SH filtering out my listings?

I listed my tickets about 30 hours ago. I priced them in the same price range as others selling for the same event. I just realized that Stub Hub automatically filters the listings so that only the “recommended listing” are visible. This is the defau...

Listing is not mapping

Hello! Need assistance in mapping listing to the event:PARKING PASSES ONLY Spring Training: Washington Nationals at Tampa Bay Rays13 Mar • Thu • 13:05 • 2025Charlotte Sports Park Parking, Port Charlotte, FL, USAListing ID is 8923824727Link: https://w...

Duplicate listing LSR/City Cyberpunk March 21 San Francisco

Hi Stubhub team, It looks like there are duplicate entries for this event, is it possible that they can be deduped? This is for GARETH EMERY - LSR/CITY: CYBERPUNK, March 21 in San Francisco. https://www.stubhub.com/gareth-emery-san-francisco-tickets-...

Sales Tax Reimbursement

I am relisting tickets for an event the location changed the date on we can no longer attend. I disagree with not being reimbursed the service fees but I can get over that.Why are we not reimbursed for tax paid on the original purchase? In any purcha...

Miami Marlins Tickets Invisible Again

Another day, another mapping error. For all Miami Marlins games, all clubhouse box seats are now invisible unless you know to unclick "recommended tickets". As a results it appears there are no seats in lower part of sections 8,9,10,19,20,21 for ever...

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Selling tickets

When I saw that I apparently had another listing with Metalica tickets x 2 section 219 row 4, which was obviously ERROR! I tried to fix the issue but the team was of NO help to me and said if the tickets didn’t sell- i owed them $630! I NEVER gave St...

Repeated Listing

I’m wondering why there’s a listing in the A4 section of The Weeknd concert on August 8th repeated and one of them even says it’s sold. Row 3, seats 5-8. Does this happen often and will it be resolved?

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Mapping Error on Site

Hi team,Seeking your assistance to update the Stubhub map and put specific sections as shown on the primary map for the following event;ARTMS Vogue Theatre - BC|Vancouver, BCSun, Apr 20, 2025, 7:30 PMStubhub link: https //www.stubhub.com/mohammed-ame...

Mapping Error on Site - ARTMS at VOGUE THEATRE 4/20/2025

Hi Team,Seeking your assistance to update the Stubhub map and put specific sections as shown on the primary map for the following event; ARTMS need to be corrected.ARTMS (19+ Event) Vogue Theatre - BC|Vancouver, B.C. SUNDAY, APRIL 20, 2025, 7:30 PM73...

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Need help selling Mobile Transfer tickets

I have a pair of mobile tickets for sale that can only be transferred through Ticketmaster. When I try to list them on SH, the ticket type is only BARCODE. There is no MOBILE TRANSFER option as described in the Selling Tickets FAQ. There are no barco...

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Bundle Selling ticket cheaper with near parking

SELLING DETAILSConcert: ONE OK ROCKDate: MAY 18, 7:30pmLocation: Greek Theaterseat number: SEC terrace seat row D 58-62Price: $200 for 3 tickets with parking space*5mins walk Parking slot near @greek theaterPrice market range 300$ for 3 tickets no pa...

Mapping Error

Map ErrorEvent:Josh Johnson 08/24/25 8:00pm - Vogue Theatre in Vancouver, B.C. Concern: Stubhub is showing incorrect Map listing as it is a assigned seated show.Venue Primary link : https://admitone.com/events/josh-johnson-vancouver-9898819 BELOW is ...

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Mapping Error -

Stubhub Mapping Error: EVENT:Josh JohnsonAugust 24, 2025 at 8pmVancouver, B.C., CANADAVenue: Vogue Theatre Vancouver Map currently listed on Stubhub is incorrect. The Seating Map should indicate a Assisgned Seat Map on Stubhub. Below is a Screenshot ...

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Tickets hidden by recommended ticket filter

Why are my tickets hidden by recommended ticket filter? There are two active listings in the section and mine are priced lower and are closer to the dugout. The section is the Diamond Field Box at Angels Stadium. There is only one row in the section,...

Not letting me sell my tickets- glitch?

I bought tickets for the Thursday weekend show, but I realize I cannot go anymore. I have not yet received the tickets. I am trying to list them up so that I can break even for $179, but when I click sell it glitches and just shows me back to the sel...

Options to sell group of tickets separately not available

I have a listing for Tim McGraw and have 6 General Admission (no reserved seats) tickets available. Why are none of these options available?Any number of tickets may be purchasedAll tickets must be purchased togetherPrevent one ticket remaining unsol...

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Can't list VIP Tickets

Why are we unable to list VIP tickets for sale at the Hollywood Casino Amphitheatre - St. Louis (Maryland Heights) for Simple Minds, Tedeschi Trucks, Toto, and Rod Stewart? The venue confirmed that they allow the resale and that the acts have no cont...

Map Error for The Damned in Los Angeles 5/27

The map for this event is incorrect. Here's a link, and you will see that the Mezzanine is listed as "GA SEATED." Thank you for your help.Here is the link: https://www.stubhub.com/the-damned-los-angeles-tickets-5-27-2025/event/157167460/?quantity=2&s...

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Can't Sell my Super Bowl Tickets

Hi,I'm listing my Super Bowl tickets, but my listing is not showing up. The section my Tickets are "617" is also blocked, as no more tickets were available. When I log in, I see a message saying, "Your tickets are not visible due to selected filters....

Listing Tickets

starting to get a little frustraed on how there listing wm phx open none of my listing are veiw able no they recomend but by far at way better price than other

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Stubhub has a duplicate listing for same game

Just trying to bring this to the attention of Stubhub while trying to list tickets for the Arkansas at Mississippi State women's basketball game Thursday, 2-6-25. There are two separate "events" on Stubhub for this same game: https://www.stubhub.com/...

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New to site and need to sale tickets I can't use

I purchased 2 side by side seat tickets for Matt Rife Show in Houston Tx on March 9,2025. Now I can't go and need to at least make the money back that I spent. How do I do that and is it guaranteed that someone will purchase the tickets or will I end...

Can I sale my Tickets if I used Klarna

I used my Klarna account to purchase my tickets and now I'm not able to attend. Can I still sale my Tickets on Stubhub.com. Thats the app I was using when I purchased the tickets.

Help selling one of two tix purchased together

Bought 2 tix together, need to sell only one. When it asks "how many tickets do you have", technically I have two but I'm assuming it's asking how many I want to sell, right? So I select "one" and then see it wants me to select the correct option, ho...

Portland Trail Blazers Seating Chart

I’m confused why Stubhub seems to be penalizing me for my ratings on my postings? At the Moda Center, rows AA-DD are in front of Rows A-Z, and looking at comparable seats (mine are two rows behind the Blazers bench versus others that are two rows beh...

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Refunding or reselling a ticket

How do I get a refund or sell the ticket I purchased for the Blue Jays/Mariners game May 10th - Just one Section 121 / Row 24 Thank you

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Instant Download and not getting paid

Hello, I used the Instant Download many times, but on this occasion I successfully uploaded my tickets, apparently the buyer had issues downloading, so stubhub asked if I could cancel the transfer and transfer directly to the buyer. But Stubhub accep...

Bug with Los Angeles Lakers home games

This happened once last season as well. If you go to a Laker home game listing (November 13th for example - since I have tickets for sale that night), you will see a mess. The floor zone has disappeared so the lower level is now a giant, disorganized...

unable to list special section

I've just listed tickets (#8643690935) and am unable to indicate these tickets are in a special section. As this will affect the price I would very much like to include the information and see that others have done for this event. Please advise how t...

StubHub is a scam

StubHub is the biggest scam I’ve ever had to deal with. 4 days of constant calling, I’m already traveling for the event. It’s tonight and I still don’t have my tickets.

Large seller bulk upload

Previously there was a way to bulk upload tickets with a csv file. Is this still an option for large sellers?

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listing

im trying to list tickets and for the past 2 weeks for some reason all my listings go under review,yet later in the day i am able to list the tickets with no issues can someone plz tell me why this is happening, i have called sevreal times and get no...

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Rockville ticket sale

I want to sell my Rockville ticket but I'm unsure how to do it since its linked to a bracelet. For anyone that has done something similar before, do I just ship the bracelet once it arrives?Anything helps!

Listing 'removed' after review with no explanation.

My listing failed twice after review, trying different settings. I finally listed paper tickets since I have printed copies, but the event is very close and I really need to send them via PDF. The listing is removed with no explanation. Very frustrat...

Theo Von Show East Lansing

Hi all, I am looking to sell two Theo Von show tickets. He is performing at the Breslin Center in East Lansing on February 27th. Both seats are in section 102 row 18. Unfortunately, something came up so that I can no longer attend the event. I am not...

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Dua Lipa Transfer not permitted but 739 tickets for sale

HelloNew potential seller. I’ve got a couple of Dua Lipa tickets I need to sell as I can’t make the show any longer.There are 739 tickets for sale on SH at the moment but when I go onto TM my tickets say “transfer will not be available for this event...

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Need Event Listed

Please add this show listing to the site:Tim McGraw - Thunder Ridge Nature Arena Tickets Aug 31, 2025 Ridgedale, MO | Ticketmaster Here is the parking map as well:UPGRADED Parking / Tim McGraw / TRNA / Not A Concert Ticket Tickets Aug 31, 2025 Ridged...

Tickets Sold for Less Than Authorized Price

I attempted to list my tickets for an NFC Wildcard game on StubHub for $225 each. I opted out of any dynamic pricing options as I knew what other similar tickets were listed for and I did not want to take a bath on the sale. 3 minutes after I submitt...

Listing options not listed

Can we get the following event to have these options as listings. Currently only option 1 is available to choose from when trying to list tickets. Justin Moore Tickets - StubHub 1. General Admission / Pit2. General Admission / VIP Pit 3. Balcony Than...

Nervous about buyer email - sounds like maybe a scam?

Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow? The ...

Selling Tickets I Dont Yet Have

I purchased tickets and got a verification email from Stubhub. I realized I purchased the week before I was to arrive on vacation so I went to try to sell them. They have not been delivered to me yet, but I paid for them! The email said I would recei...

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Preupload issue for Lion King - Orlando

I need your help. I no longer need the tickets I bought for The Lion King on 25 April 2025. I am needing to sell the two tickets now for MEZRGT Row J seats 2 and 4. My wife passed away last week. I am of course not thinking straight and need help wit...

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Listing Score Discrepancy

There is a clear issue with the Listing Score on the mobile Stubhub application compared to the Listing Score on the website. I've noticed this is particularly negatively affecting the Barstool level seats at MSG. My listing was a 200 level barstool ...

Filters

This may have come up a million times but I couldn't find my tickets that were on sale to the Baltimore Raven playoff games just to find that there is a toggle in the filters that is called recommended tickets and it always goes on so I dont see my t...

Event Listing Needs Fixing

Arooj Aftab @ Aladdin Theater in Portland OR is NOT a general admission show. I uploaded my tickets which clearly show really good seats! Please change listing to show assigned seats

NBA PARIS TICKETS

I see numerous tickets on Stubhub with mobile transfer and instant download as option. I have some tickets bought from accor arena website and they are in my fan wallet app app - I think its ticketmaster france app. Tickets imported to app and I see ...

ticket resale

2 questions. I received an email saying I did not list the event was "standing room only" It does say GA meaning general admission no place to state "standing room only'. Where am I supposed to do that? Also tickets won't be released until day of sho...

Listing not mapping

Ballet Austin- Nutcracker December 7, 2024 7:30PM Michael & Susan Dell Hall at Long Center - Complex, Austin, Texas, USAListed Mezzanine Center Row L-2pack and listing is not showing on stubhubSh link- https://www.stubhub.com/the-nutcracker-ballet-au...

Stubhub hiding the section I am selling for

I have my Chicago Cubs season tickets listed on Stubhub. They are in the "Budweiser Bleachers" Zone. When you go to the main listing page of any of the events (for example: event # 154615769), the entire section is "grayed out". You have click into t...

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Event Not Listed

Please make it possible to add an event or to email your customer service a link to an event.I spoke with a customer service agent tonight and she repeatedly spelled various components incorrectly and read CA in my San Francisco address as Canada.I d...

french super cup

Hello’s good morning everyone, anyone facing the same problem of listing a ticket of Paris Saint-Germain vs Monaco - Trophée des Champions at qatar . The system it says ( Unfortunately an error has occurred, please click here to try again).

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Tickets won't list.

Purchased 2 tickets for Garth Brooks March 2nd but now can't attend. Use the "sell tickets" option in "my orders" but when I press the "Create Listing" tab at the bottom of the page it just refreshes back to the start. Want to list them now and just ...

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Adding a Parking Ticket to a listing

Need a walk through on how to add the Parking to the event tickets. Have done it twice by calling in to get the email/name etc. to send it having to clarify with StubHub on the transfer.......It is a pain for sure. Help if you can

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Purchase Price Per Ticket

In the flow of listing tickets I am never asked about my purchase price (as in what I paid) for tax reasons. If I go to the listings page and select edit listing I can see a box where I am supposed to be able to enter that price but it is greyed out ...

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