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Morteza_moradi
Team Mascot

StubHub holding my money due to SSN issue despite having ITIN – anyone else?

Hello everyone,

StubHub has been holding my money for over a month due to “SSN verification issues,” even though I have a valid ITIN number.

I’ve contacted their support team several times, but I keep receiving vague responses with no clear resolution. I’m legally allowed to receive payments in the U.S. with an ITIN, so I don’t understand the reason for this delay.

Has anyone else experienced a similar issue with StubHub holding their payment due to SSN or ITIN-related problems?

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a week ago
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