StubHub Suggestions and Feedback

[TeamStubHub]

We love hearing from our fans and are always looking for ways to better our site for everyone.  Please feel free to share your suggestions or feedback for the StubHub site in this thread!

[Melpik]

Hi @TeamStubHub 

2 easy suggestions

1) Eliminate recommended tickets button or allow users to set a preference of it off.  This feature doesnt really help anyone and causes angst for sellers who cant see their listings.  Let buyers see all tickets available in a section and let them choose which seats they want.

2) In listings allow the user to choose the default for the view - I would much rather see listings by event date (helps show me which listings are expiring the quickest as opposed to the current default of listing date.   I dont care if I listed an event for December.  I am more worried about upcoming events.

[Conorgotzens]

I was told to reach out the moderator when a charge occured to due a double listing that was fault of the StubHub platform. That sale has now occurred and I noonger have the option to message anyone, all topics are locked read-only. This is absolutely insane that a company would do this! I downloaded all of my message history with the moderator, please reach out to me to resolve this. 

[Conorgotzens]

@TeamStubHub 

[Juanitaoh]

I am not sure what happened but I am no longer able to send private messages. Can you please provide information on why that is the case? I used to be able to click in user profile to send messages. Did that get disabled?

[Conorgotzens]

I'm having the same issue! Hopefully this is not a permanent change @TeamStubHub 

[Juanitaoh]

@TeamStubHub I am having so many issues posting on forums and sending private messages, I really need your help. Trying to post a discussion on Selling Tickets but it won't allow me. I need help reprocessing a payment that failed for a sale. 

[Juanitaoh]

@TeamStubHub also wondering why everything is read-only for me. Cannot reply or post anything anywhere other than in welcome forum.