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Topics with Label: StubHub Feedback

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Need replacement tickets

I purchased tickets and the seller told StubHub the tickets were reimbursed to her and not valid. I have been explaining this for 3 months to "customer service" I was told I may not receive tickets until the day of the event. This is an out of town e...

STUB HUB

HOW ABOUT IDEAS TOO HELP STUB HUB IMPROVE INSTEAD OF PPL JUS BLASTING THEM FOR THER OWN REASONS LETS TRY THAT PEOPLE

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Don’t trust the fan first guarantee

Here it is a month later and I still haven’t heard a word from stub hub. Somehow my tickets get “transferred” to someone unknown to me but I didn’t find out about it till 4 hrs before the game when I went to view tickets and it kept giving me an erro...

Feedback..

So where do I begin... so I purchased an event tickets which is scheduled for Nov 15th at red rocks amphitheater.. but I've lost my email and lost my screenshot of all the confirmed order ID.. and my dupid email.. deletes my email.. every 2weeks.. so...

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Logging out of the app is impossible

i don't know when this accured but for months I have not been able to log out of my stubhub account. Even if you click log out then cancel when the confirmation pop up comes up it freezes the app and stops working completely. I should have to delete ...

Terrible experience

Terrible experience. Paid for tickets months ago and found out 24 hours ahead of event they were not available. I was offered and accepted alternative tix many times in that 24 hours, but still no tix. I was told 2 hours prior to the event if the tix...

Taylor Swift in Vienna

Dobrý den, StubHub mi stále nevrátil peníze za zrušený koncert Taylor Swift ve Vídni v srpnu. Tvrdí, že peníze poslali, ale stále nedorazily. nereagují na zprávy. Má někdo podobnou zkušenost?

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World Series Tentative Game Tickets

Hi, I just purchased tickets to the “LA Dodgers World Series Home Game 4, If Necessary” game. The ticket date says Nov. 2nd but based on league playoffs, Game 4 may not happen on Nov. 2nd so I’m wondering what happens to my tickets if Game 4 ends up ...

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Coupons

I have a coupon and when i enter it it says invalid. I have called customer service twice and they still have not solved the problem. Has anyone else had a problem with coupons

Tickets

I brought tickets today to and they were confirmed. That have the section and seats, but no row.

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Super helpful customer service!

I just want to say thank you for the amazing customer service! I made a major mistake and didn’t understand the process of listing tickets, selling tickets, etc. Maryann was so incredible! She helped me to understand the procedures and how to rectify...

Positive feedback

I have sold many tickets through StubHub. Since my team has gone to mobile device ticketing, I did not know how easy it would be to sell to StubHub. I am so glad that StubHub has a relationship with the NFL. My rep at the Buccaneers office helped me ...

Great experience

Last night I called customer support. Although the hold time was relatively lengthy, the help I received from Amber was fantastic. Amber was incredibly personable, upbeat and customer-friendly. I was a little tense to begin with because my event was ...

Amazingly helpful person named Darian

I just sold two tickets to Neil Young in Seattle and the person who helped-Darian- was amazingly patient and helpful. I am an old goat who is a tech ignoramus.Darian worked with me and my wife for over an hour. I am very grateful and extremely impres...

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Dominique is Amazing

I called customer support and I was blessed that Dominique was the one who answered my call for help. She listened to my problem and did her absolute best to help me. She was extremely patient and spent at least one hour to help me resolve the proble...

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