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Topics with Label: StubHub Feedback

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Rescheduled, postponed, or canceled events We'll email you if your event changes Postponed or rescheduled events What happens when an event is canceled? Getting your tickets We'll email you when your tickets are ready. Don't forget to check spam or j...

Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place. Anything from board titles, to functionality and design, or gamification!

by Community Manager Community Manager
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European app trouble

Hello all I live in the UK & I have bought tickets on the American stub hub site for an NFL game in October.I have downloaded the Stub Hub app but my tickets dont show , it turns out I can only download the European Stub Hub app and this will not sho...

Adele

When will we know of cancellation/reschedule for Adele? Had tickets for a show in early February...what is a reasonable expectation for getting information. This was a very costly event.

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Sold tickets I did not have for sale.

I received an email saying I sold concert tickets that I did not have up for sale. Has anyone else had these issues? A few weeks back I received emails for basketball games I had for sale and I did not have them for sale or the event was already play...

Age restriction

I have a kid under seven age years. Do I have to buy a ticket to the Arsenal vs. Everton game in Baltimore, MD?

by
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Wrong Tickets

i purchased tickets to an NCAA tournament game...They were advertised as Kentucky/ and Tennessee.When I got to the venu I could not get in because the actual tickets were for the wrong game...several people were at the box office for this same reason...

Says my tickets are ready but nothing shows up

I got an email that states my tickets are ready but nothing comes up when I click get tickets besides a picture of the band. My concert is tomorrow and the delivery date said today. I can’t get ahold of customer service so I’m not sure what to do.

Sold a ticket

Hi,I just sold a ticket and i really Need help, tried to email you guys multiple times and got no response at all. Could I please get help?