I'm in the same boat. Been on hold for 35 minutes so far. I just want to confirm that I will get my refund being that my 120% coupon has already been loaded into my StubHub Wallet. The FAQ says there will be an option in the wallet to select that you want to keep the 120% coupon...it is not there. I've tried several browsers. I don't want the 120%, I want a refund of what I spent. Sigh. Hopefully this all works out for everybody that got screwed by this situation.
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