I understand your concern, once you get a buyer, StubHub will provide you the instructions how to upload them. With the buyer's information, Taylor Swift events have been by account surrender. https://my.stubhub.com/contactus
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If you have the button "share" you need to contact to customer support in order to get the buyer's information and I recommend you to take a screenshot to the venue saying that the tickets will be released closely the event and customer support could provide you an extension date. https://my.stubhub.com/contactus
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You can check the seating chart on the venue website in the link below, StubHub guarantees section and row and seats together, they do not guarantee an specific seat number https://www.theatreinchicago.com/seating.php?theatreid=87 https://support.stubhub.com/articles/61000276773
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