StubHub Community

Thanks! It looks like Child tickets are restricted and cannot be listed for that event.   ... View more

Hi @Shermantank! We cover every order 100% with our FanProtect Guarantee.  Tickets definitely come in many shapes and forms but as long as they possess the valid barcode, there is no need to worry.  Many mobile tickets for instance only have the seating information and don't show any other details like the cost.  We're always happy to double check yours to make sure there aren't any glaring mistakes.  We'll send you a private message! ... View more

Hey! You can use either the StubHub app or the MLB Ballpark app, whichever is easiest for you!  We'll list the steps below for how to access your tickets if you prefer to use the Ballpark app!       First, d ownload the app via the iOS App Store or the Android Google Play Store.   You'll need to create/sign into your MLB.com account using the same email address you used on StubHub. An account may have been created already when you made the purchase on StubHub. If you need to request a password reset, you can do so at this link - https://www.mlb.com/forgot-password.  You'll need to link the accounts by entering the email address you use on your StubHub account.  Once linked, you should be able to view your tickets in Ballpark!       ... View more