Cannot Access Mobile Tickets

[toddwils30]

I am being redirected to Ticketmaster Account Manager to accept my tickets for a game next week.  It is failing at a screen where it asks me to sign up for SMS for notifications and I cannot seem to get past this.  It is error'ing out.  Any guidance?  

[Melpik]

Hi @toddwils30 

This is something new that Ticketmaster has instituted.  Have you tried clicking both boxes?  If you have and that doesnt work have you tried to clear cookies and cache?

[toddwils30]

This has been resolved.  Had to engage the Ticketmaster Account Manager team and they resolved something for me with my account.