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marsham
New User

Customer service

I purchased hockey tickets this evening.  I accidently confirmed the purchase prior to adding my promo code. I called customer service immediately to try and cancel the order. I literally spoke to an agent within 1 minute.  I spent 45 minutes on the phone to basically be told it was a final sale and there is nothing they can do to help. Not the customer support I expected! Any suggestions besides selling my tickets?

1 REPLY 1
Melpik
Legend

Re: Customer service

Hi @marsham 

 

You can either sell your tickets or use the promo in your next purchase

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