Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
I want to add our voice to the growing number of people still waiting for payment. My partner and I sold our tickets in October, and we’ve yet to receive any payment. It’s becoming clear that this is not an isolated issue, with many others also exper...
To whom it may concern,I am extremely frustrated with your organization and business right now. I have been on the phone with your Customer Service and a manager for 2 hours today. I originally purchased Floor seats and when the confirmation came thr...
Hello to any who will listen. Stub hub stole my money. I had ordered two tickets for Bears Minnesota game . My wife had a stroke ,almost lost her. I call Stubhub for a refund, They said they don't do refunds unless she died. REALLY? WHILE I am dealin...
Absolutely Horrible that Stub Hub Screwed me out of $438. I don’t care what the terms are. When you are told by Stub Hub that the tickets you purchased were not valid throw them away and do so, then be charged for them after and not given a refund or...
Hi, I've been waiting for a refund of $531.75 since November 13th. The email (screenshot attached below) says I would be getting the refund within 5-8 business days. It's been 16 business days with Thanksgiving holiday excluded. I called Stubhub nume...
Yesterday somebody hacked into my Stubhub account and purchased tickets to Usher (who I wouldn't buy tickets for) at the Barclay Center (I don't know where that is). My card on file was charged $730. and then credited back the $730. I was alerted to ...
Stub hub is doing just like ticketmaster and reselling tickets weeks after purchase. Purchased The Grinch for my grandkids (2) weeks before event. DAY OF i get a email 5 hours before event starts saying 'MY TICKETS AREN'T AVAILABLE ANYMORE???? They p...
Bonjours, j’ai achetée des billets de hockey ce matin sur votre site mais je n’ai pas de code bord sur mes billets. Je l’ai est mis dans mon Wallet sur mon téléphone mais pas de code bord qui apparaît sur mes billets est-ce que c’est normal ?
No refund for Aerosmith tickets (and parking pass). I've never seen anything like this. Why StubHub?
I purchased a ticket for Taylor Swift's concert in Vancouver, BC, Canada. During the purchase on StubHub, it asked me for the Attendee name and I put my wife's name there. However, she is unable to go. Can I go instead in her place on that ticket? I ...
When I ordered parking pass theyr wasn’t a kiosk at parking lot to add vehicle info so I requested a compensation, customer service they can’t help.. wasted money in buying parking pass through stub hub. Don’t waste your time when they knew it was an...
I'm a US citizen and I just purchased Gracie Abrams tickets for February 27th in Paris. I put my US address in for the shipping method, but I'll be in Paris on the day it's expected to be delivered. I was wondering if I'm able to receive an e-ticket ...
Tickets I bought to a concert that was cancelled days before it happened in July is still “postponed” so I can’t get a refund. People have told me to just wait but it’s been almost five months which is crazy. Anything I can do? How long have you had ...
Don’t trust StubHubI bought orchestra centre row g tickets to Stereophonic, got the QR code but was told at the theater that the code was invalid. StubHub apologized and said that their policy was that I could have as good or better tickets. With 15 ...
My first purchase here. I need a guarantee for receiving the tickets I purchased here. I received notification, it might be months later, until I receive the purchased tickets.1. That’s too late to give as a gift in December.2. How do I know I will r...
I purchased tickets to an event. Within minutes of that purchase, I went back to look at the other options I had been looking at before deciding, and BOOM, I had a confirmation that another set of tickets was purchased. I have no idea what I clicked ...
I bought tickets today and the link to download them showed The Ritz in Raleigh, NC for the same date and about the same time. Is this listing for Tampa a legit show or a big mistake?
The Stub Hub customer service is terrible. I purchased tickets to the Aerosmith concert in 2023. The concert was cancelled in Aug 2024. I orginally asked for a refund however they couldn't refund the money because our credit card was cancelled in May...
I recently purchased a Ticket for Parking at the Ford Idaho Center in Boise, Idaho through StubHub. Upon arrival, I was shocked to learn that I had been charged over **eight times** the onsite parking fee. This excessive markup is completely unaccept...
Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...
I got tix last week on StubHub only to have Ticketmaster cancel them due to the seller “violating terms.” StubHub support assures me they’ll resolve it but after chatting with them 4 times over the last week, they can’t give me a timeline for resolut...
Helloi have tickets for the upcoming Chris Brown concert in Brazil, but I don’t know where to purchase his fan membership card, someone please assist me. Rinnie
A friend and I bought 6 tickets for Gracie Abrams and the seller backed out last minute (within a week). A link was provided for replacement tickets that don't exist. Now we see there are 6 seats available in the same section on the same night we pur...
If you are supposed to receive replacement tickets or a refund, how long did it take to get the link emailed? I've been waiting for the link for 2 weeks and calling to check regularly.
I have purchased Tickets for a Warriors Game in March 2025, which have a 2023 - 2024 Warriors Logo on the Tickets. As we are heading over from Australia, is this something that I should be concerned about?
New to StubHub - sorry if this is dumb....on this show there is a blurb that says, "To gain access to the event, you need to be accompanied by the original buyer of tickets." Is this a thing? How does this work?
Hi guys, I just wanted to start a discussion about positive purchasing experiences as there seems to be a lot of negative ones.I’ll start, I just went to a LaLiga game last night. My tickets were incredible and I had a great time.That was all thanks ...
Did StubHub remove all fraudulent ticket listings as of October 4, 2024 15:00? Are the ones listed now legitimate?
Is anyone else getting ignored by Stub Hub Customer Service? I had an issue. I emailed them on 9/22 and again on 9/28. I am still waiting to receive a response. It's disheartening that I did not receive an acknowledgment that the email was received. ...
My wife and I were very excited to attend this MLB game Atlanta Braves vs LA Dodgers, but unfortunately I got sick with Covid-19 and we were not able to attend. We were not able to resell due to the short notice and also we are out around $580 while ...
Hi, my Partynextdoor concert that was supposed to be on July 9 was cancelled a couple days before. The status of the concert is still “postponed” and hasn’t changed to rescheduled or cancelled so I cannot get my money back. I was told it usually take...
Is there a way to buy tickets for different events (i.e. two baseball games or one game and one concert), etc.?I've been able to buy tickets for one event per login.(My credit card company starts to panic if they more than a couple of charges in one ...
Hi there, I'm interested in attending the Tomorrowland festival in Belgium and would like to purchase the tickets via SH. However, I know that you need a bracelet to enter the festival and that the bracelets don't get delivered to the Buyer up until ...
Is the available date the day the tickets will get to you? or the date the seller will send?
Hi. I received my erastour tickets. But why is it under my name? I was not the original purchaser. Last kpop concert I went to , the ticket name is the original purchaser name. Can someone help me because I want to know if the ticket is legit?
My father purchased 2 Iconic VIP tickets to Madonna in Chicago (Feb 2nd) for through StubHub with theFanProtect Guarantee. He transferred the tickets as a gift and they went to my Ticketmaster account but apparently the VIP add ons did not transfer. ...
I am living overseas (Europe) and about to buy tickets for a contingent event.Stanley Cup Playoffs Game 5: Boston Bruins vs. TBD.Now there is a chance this game will never be played if:- Bruins get eliminated before the finals or lose in 4 games of t...
