Has anyone else had issues with StubHub allowing fraudulent sellers and not compensating buyers?
I recently purchased a parking pass through StubHub, only to discover that the pass I received was for a completely different "Lot K" located nowhere near the stadium. The description clearly listed the stadium location, but when I opened the pass, I found out the parking lot was actually in Center City, also called Lot K. This seems like outright fraudulent activity.
I received unhelpful responses when I contacted customer service to resolve the issue. Two different representatives either hung up on me or closed the chat after claiming nothing could be done. They insisted I had received tickets for Lot K, which was entirely false.
This experience has left me incredibly frustrated and questioning StubHub’s commitment to protecting buyers. It feels like the company is turning a blind eye to fraudulent sellers and not holding them accountable for misleading listings. Has anyone else had similar problems or felt that StubHub is failing in terms of customer support and buyer compensation?
