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Topics with Label: Mobile Tickets

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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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StubHub's FanProtect Guarantee

Did you just buy tickets for BTS's upcoming US Tour and have concerns? Are you waiting for your tickets to the big game? Don't worry! StubHub's FanProtect Guarantee is here and ready to help if there are issues with your purchase. Though problems are...

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

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Eventbrite PDFs

Hi,I bought PDF tickets through StubHub. The tickets are Eventbrite PDFs. How do I know the seller won't use his copies of the PDFs? Is there any way to transfer to my Eventbrite account?Thanks.

Screenshot of Mobile Ticket, Not a Transfer

I received my ticket today in the Stubhub mobile app. It appears to be a screenshot of a Ticketmaster iPhone wallet ticket, but the words on it are in a different font than legit Ticketmaster iPhone wallet tickets, leading me to believe this is a cou...

How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Moderator Moderator
  • 3 Likes
  • 51 Replies
  • 45152 Views

unable to transfer 1 ticket

Bought 2 tickets for Pitt/Rutgers Mens BB for Dec 3 and they are digital only. Have them on my iPhone on the StubHub app but only options are to Send and when I do are PDF that are not printable. How can I share the 1 ticket with a friend I am going ...

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Haven't received my mobile tickets.

I bought a ticket to Deadmau5 for tomorrow like 2 months ago, they told me my tickets would be ready by today, which was already a long wait, now it's almost day gone and I still haven't got any mail or something for confirmationPlease.

Mobile Tickets Look Fake

I just purchased some tickets, that were Mobile Instant Transfer. I just opened the tickets, and they look incredibly fake. They say on them “Do NOT Print”. How can I verify that these are real? Can someone look up the sellers information to make sur...

"Oops Something Went Wrong" HELP

I received a ticket transfer from stubhub, clicked the link in my email, and I am redirected to LiveNation where I get an error that says "oops something went wrong" Please help! Very excited to see Vampire Weekend in Cleveland tomorrow, but need hel...

Raptors Tickets Problems

I bought 4 tickets for raptors home game at Scotiabank Arena. I received the tickets from stubhub, which were blue in color, said ticketmaster on top and had QR code. When we reached the venue, we werent allowed to enter because the people did not ac...

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jimmy buffet postponed

Jimmy Buffet postponed , we are stuick w/ the tickets for a year ,, fine ,, can I get the original tickets ? If the original person who sold them to STUBHUB returns the tickets for a refund , we won't know for a year ?