Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
I bought tickets for this nfl season and i received an email saying it’s till the year 2026?! How is that possible
Horrible.. will never use you again! Purchased a ticket.. .waited to an hour before game time to have you tell me not available... but wait, you then offer me a different ticket that is not worth what I originally paid! How is that fair! Stubhub made...
purchased a 3 day pass to an eventwent day one. no issueday two no ticket in my acctcontacted stubhub, was tolld it was an axs issue took months to finallly resolve issue with axs which was multi faceted,it was not a 3 day pass it was a single day pa...
I purchased a ticket for premier parking for Santana in albuquerque. The parking attendant told me that I was spammed, and had to park in regular parking. How do I get my m
2Tickets Needed
I bought tickets almost two weeks ago for parking for my event. I never got the tickets so I had to pay for an alternative parking pass. I message their live chat before the event and they told me do not email customer service until after the event h...
I have a refund processing for Order# 554332065. I still getting no where on Order# 554331634. This is the other event from the same weekend cancelled due to Oklahoma wildfires. This is the host teams schedule. Stubhub can see the event is cancelled....
Hi,I bought 4 tickets to Charli XCX in Chicago. I received an email from StubHub that my concert tickets were ready. I went to the official app and found my order and then clicked "claim tickets" which took me to what look like the actual tickets on ...
I had previously posed this same question about a week ago. I did have one response from a member informing me not to mail this form to their East Draper Utah address as he indicated his dispute form was returned as undeliverable. I have now talked t...
I have two open cases with Stubhub cancelled events from Oklahoma wildfires affecting Stillwater, OK for OSU vs WVU baseball. I can not get Stubhub to honor the cancellation, and keep getting a canned response. Stubhub your customer service is AWEFUL...
Where can I find a customer service contact? The tickets delivered aren’t the ones I selected when ordering. We need to have an aisle seat (which is the one I selected) and we were given seats 3-7.
So first I would like to state something because I seen a post on here saying why don’t people actually leave suggestions and feedback so the employee and the company can get better at their job so fortunately if they we’re actually doing their job a...
I bought tickets months in advance and I called five hours before the event started bc I hadn’t got them was told I’d get an update and a call to see why I hadn’t received them yet and never did I drove 2 1/2 hours all the way up here just for yall t...
StubHub did not done anything to try and correct my order when I received the wrong tickets. I contacted StubHub immediately, returned the incorrect tickets, gave the time they asked for to they to correct my order or supply alternative tickets, noth...
I purchased 2 tickets for Glengary Glen Ross on April 12th for the 2pm show in NYC however when it came time to download the tickets I noticed that they are for the 8pm show not 2pm. We have dinner plans and want to attend the 2pm show. Stub Hub cust...
I purchased two tickets this morning for an event in Knoxville. That transaction went smoothly. About an hour later I bout 3 more tickets for the same event and received the email to accept tickets. When i try, it takes me to the tickets where a slid...
Hello, Earlier today I purchased one ticket to the Big Ten tournament game tomorrow, as well as parking. I received an email stating the seller had canceled the sale. When I logged into my account here, I don't see any indication that the sale was ca...
Is there an issue with AXS on android? I purchased tickets a few weeks ago to two events, one was last week and I was told there is nothing that can be done until just before the event. Needless to say tickets never came, two hours on the phone on my...
Bought Tickets online on the 8.3.25 the Eventis on the 9.3. So it starts in less the an hour. But no Tickets have been send so far. Makes me nervous
Request for Refund – Ticket Delivery Issue for OU Basketball Game on March 5Dear StubHub Customer Support,I am writing to formally request a refund for my ticket purchase for the OU basketball game on March 5, which I was unable to attend due to a ti...
I purchased tickets for the New York Rangers via Stub Hub for an April game. Order confirmed and payment made. I received an email the following day stating my tickets were available. I followed the directions provided. When I get to the tickets to p...
This is probably the tenth time I send over the link from the ORGANIZER stating it was canceled. PLEASE DO YOUR RESEARCH AND DONT SCAM CONSUMERS OUT OF THERE MONEY. I PAID FOR THESE IN NOVEMBER AND AM NOT GOING TO CONTINUE WAITING UNTIL YOU UPDATE TH...
Do Not Buy From StubHub - Horrible Customer ServiceI purchased NIN tickets from StubHub on 1/30/2025I received incorrect tickets from StubHub on 1/30/2025I immediately contacted StubHub that same day to inform them and they asked for the end that wee...
I have no tickets 24 hours before event and am being told I have to wait until 2 hours before event. Any way around this as I am traveling from out of state.
Bought 4 tickets through here for a sumo event in Tokyo of Jan 2025. Three of the tickets were valid but the venue refused entry on one ticket saying it was fraudulent. Reached out to Customer Service and they were super responsive off the get go. On...
I logged into my stubhub account and I was going to resell the tickets i purchased on stub hub because I was able to find other tickets. As I was doing this I noticed that under "your tickets" it says I can accept my tickets, so I deactivated the res...
I bought a ticket today and I bought it in error and I want to money back. Can I cancel it here or with my credit card
So I bought tickets to a comedy show for me and my girlfriend deutenant, and for some reason, I get tickets never showed up in my email for me to accept. I had the receipt and all that, but the actual tickets from the seller never showed for me to hi...
Bought tickets for Anyma at the Sphere Las Vegas 9 days ago, and only after spending $877 on 2 tickets did stub hub tell me the tickets would be delivered the day of the event. I flew from Atlanta to Las Vegas last night and am in a hotel for the sho...
Hi StubHub Community,I recently purchased a ticket for the Clippers vs. Grizzlies game on March 21 through StubHub, and I received an email confirming that my ticket is ready. However, I am unable to access it through the Intuit Dome app.I believe th...
Yankee tix 4/1 still cant view them. How do i speed it up?? Parking pass no issues but still no tix n i need to sell them w barcodes
FYI when buying tickets!!! Only after completing the purchase will they inform you that your tickets will be delivered the day of the event. If you are able to get in contact with them they only give you their BS line that your purchase is guaranteed...
I bought tickets to a Tyler childers concert but when I went to claim them it redirected me to a link with the tickets and I cannot add them to my account. Now I am trying to sell them however, since they are not on my account I can't transfer them. ...
we purchased 4 tickets for the UK-Vandy basketball game (Jan. 25) we had payment confirmation, and when we got to the game-they were sold to someone else. it was a sold out game, so no tickets were avail-Never agin...
We bought tickets from Stub Hub and have an order number and Fan Protect Guarantee. The next day, we received a message stating, "we have had to cancel . . . ". That's BS. Someone must have ordered more after our confirmed transaction. That's BS. Stu...
Don’t buy tickets from stubhub if you can help it. They do not verify their resellers. Day of and at the time of doors opening we had not received our tickets. Stubhub rep reached out to the seller who was supposed to release the tickets the day of t...
Has anyone else had issues with StubHub allowing fraudulent sellers and not compensating buyers?I recently purchased a parking pass through StubHub, only to discover that the pass I received was for a completely different "Lot K" located nowhere near...
I purchased my tickets a month ago, keeps saying they're in process. Nothing like the last minute, I expected my tickets to be here by at least Midnight this morning. As of right now, I don't have the tickets.
Bought a concert ticket for Ado Hibana in Milan. The Ticketing service is Ticketmaster, and when I went to buy on their official site it was noted that the tickets are virtual only, and to be accessed trough the Ticketmaster App, or browser on mobile...
I have been trying to get tickets for an event in January that I purchased tickets for in October. I've spoken to multiple people, two being supervisors, and two who told me they would follow up personally (Luis said the next day) and the girl whose ...
I have bought 2 tickets to the NBA on 12/31, I was told the tickets will be transferred by 12/24 and have recieved nothing. Stubhub said they will send replacement ticket options on live chat but I have recieved nothing from them. I have travelled fr...
DO NOT USE STUBHUB FOR ANY SERVICES. MY KIDS PAID 350 FOR TICKETS, DROVE 1 HOUR AWAY, STOOD IN THE COLD FOR 2 HOURS AND NEVER RECIEVED THEIR TICKETS. AFTER CALLING 3 TIMES, THE "SELLER" SUBMITTED THE TICKETS AT 7PM, WHICH IS THE EXACT START TIME. MY ...
I would like to express my extreme disappointment in how I was treated in my experience with the NHL game I attended last night. I ordered 3 tickets with clear view of the entire ice and all the action. I received only one ticket in the wrong row and...
Stubhub owes me a refund of $531.75 for tickets that never got delivered because it was reported stolen from Ticketmaster. Stubhub sent an email confirming that I will receive a refund in the amount of $531.75 on November 13th within 5-8 business day...
After buying hockey tickets, stubhub stated to buy parking tickets online to avoid additional entry fees. Did that and turns out all parking is free. There isn't even special parking even though my parking pass says for general admission. Would like ...
StubHub is absolutely the worst most unhelpful service to buy tickets from. I bought tickets through StubHub that indicated specific rows and seats and what was delivered were NOT what was purchased. StubHub then proceeded to not rectified the proble...
How is it possible to buy tickets if Ticketmaster does not allow them to be sold?They don´t even allow to transfer tickets and no one else is selling them.So in what format will I receive the ticket?This is a Metallica concertTHX
Hi StubHub Community,I bought 2 Coldplay tickets for Abu Dhabi event and paid over (1,200 AUD), (I live in Australia), and I still did not receive the tickets.Anyone can advise and or Assist?
I ran into an issue at the last rave I attended in San Jose - there was no usable cell or internet connection to pull up and show the ticket on my iphone...it was an e-ticket (not mobile) and thankfully I had also saved it in my apple wallet as a bac...
I purchased a ticket for Taylor Swift's concert in Vancouver, BC, Canada. During the purchase on StubHub, it asked me for the Attendee name and I put my wife's name there. However, she is unable to go. Can I go instead in her place on that ticket? I ...
Hello, I need help with some information. I want to buy tickets for a show in Boston for my bf and step son. Although i wont be going to this show and i want this to be a surprise. How do i go about purchasing tickets and being able to gift these to ...
I have been unsuccessful in placing my tickets in my Apple Wallet. I always receive the following error message, even after deleting/uploading Wallet app“ENTRY / SEATING AREA200 Mid LevelTICKET TYPEStandard Admission!Pass DisabledThis pass is associa...
What is the Club Row in section 205 at MGM Fenway?
I downloaded my TSwift tickets to my Apple Wallet months ago when I bought them. Should they still be in my StubHub account? So paranoid about having real tickets as the concert date approaches.Thanks.
I am having trouble accessing my Sabrina Carpenter tickets for Portland for tonight. I bought them on Stub Hub but am being directed to Ticket Master Account Manager to collect the tickets. However, the link to Ticket Master Account manager is not op...
I bought a pair of tickets, and completely forgot to tag them as a gift for someone else.Does anyone know how to get them flagged to go to another recipient or make it so I can get the tickets to my folks when the time comes?
I could not get into the concert due to stub hub email sending me to a sex sight after almost missing the concert I finally got a hold of stub hub and finally 20 min before the concert sent over my tickets. After standing in line 2 hours at will call...
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
I received my tix in the app but it says I must save to a pdf file and print out on my computer. How do I save the tickets to pdf when in the app? there are no icons for that.
I bought 2 tix to a concert in Montreal, up to the event I had no bar code making the tix useless, I called 5 times and was told at noon the day of the show it would show up, but at noon, nothing. I called them back to complain and the guy on the lin...
Warning: Do Not Buy Tickets from StubHubI want to share my experience with StubHub community and strongly urge others to reconsider before purchasing tickets through their platform.My son has dreamed of watching a soccer game in Madrid since he was a...
I bought tkts for The NY City Ballet online, the tkts was purchased at 3:30pm on my phone, I obviously was trying to buy tkts for the next show that was starting at 7pm, But instead I was sold tkts for a show that had started at 2pm and was almost ov...
I have dallas cowboys tickets for sunday the 13th, in my seat geek it shows i have two tickets pending, how do i get the tickets with the barcode?@
Terrible customer service for two days leading up to the Usher concert. Never was able to receive the barcode. Stubhub representatives were not helpful.
Can anyone tell me why I keep getting this error message when I try to download my tickets? And, how do I get my tickets?
Is it normal for someone to not release tickets until the day of the event?
can I change my ticket seat
I have purchased tickets for the Eras Tour on StubHub, but I get an error when I go to accept my tickets. Seeing the Eras Tour has a 72 hour window now for tickets, am I going to receive my tickets at that 72 hour window? Is there a way to know?
How do I dowload Manilow tickets to Apple Wallet
Got an email from StubHub saying "The seller changed how they’re delivering your ________ tickets. You’ll now get them by E-Ticket."Got the tickets in my inbox a few minutes ago and its a mobile ticket (ticketek.mobi). The ticket seems legit, but its...
When did I get ticket of cold play concert 2025 Jan 19 TH
I’m 66 & have never bought mobile tickets before.Retired, smart but not tech savvy. Can those of you who have experience working with receiving mobile tickets tell me if it’s challenging or if you’ve run into problems what ‘not to do’. Thankfully our...
I have purchased metallic tickets for tomorrow night, when will I get those?
When do the barcodes usually show on my mobile tickets? My event is on Monday 8/5 and my tickets say “ the barcode will show at a later date”
I bought blue jays tickets and never been to Roger’s stadium. As I’m looking closer at the tickets I bought, I think I was sold wheelchair accessible seating ;( I went back and nothing stated that what they are but I’m pretty sure. It’s seating in W1...
Dear all, I bought 4 tickets for the Poland-Austria football game during EM2024 in Germany. It's a family-gift to my husband and my children. According to the info received from StubHub - I should get the tickets PRACTICALLY only 1 day before the eve...
I bought tickets for an event that was just rescheduled. I bought and received my tickets before the postponement. When I received my tickets, they were sent as a link leading to mobile tickets. (So not actually transferred to my Ticketmaster account...
