1. I bought tickets for a PM event.
2. I received tickets for an afternoon event.
3. I called and I was told some ridiculous scenario of a possible refund and so accepted a voucher and listed tickets for resale.
4. I called later and said, I am not a ticket buyer and reseller, I want my money back. I then was told, because you have accepted a voucher, you cannot get a refund. Funny, a direct refund was not not an option before.
5. Then due to inclement weather my event was rescheduled to a time and date very inconvenient to me.
6. So I called again and guess what? No refund.
I have filed complaints with a Consumer Rights agencies and I am currently in dialogue with the Better Business Bureau.
The Fan Protect Guarantee is worthless.
You can buy tickets from ticket master for cheaper and easier.
