cancel
Showing results for 
Search instead for 
Did you mean: 
henbal
New User

Phone number validation code by Ticketmaster

I’m Henrique and I’m from São Paulo, Brazil.
I’m not being able to accept my tickets bought fron Stubhub…
Last Friday Nov, 22nd, I bought tickets to Miami Open 2025 from Stubhub and received an email from Ticketmaster in order to accept them.
I clicked ACCEPT TICKETS and signed up to create a new Ticketmaster account.
I filled all the information required and was directed to a phone number and email verification page.
PROBLEM: after filling my cell phone number I never received the verification code from Ticketmaster…
I had no problems with my email verification…
After several trials, appeared a message stating that my phone number has reached the limit for verification attempts…
I called 800-653-8000 twice and no attendant came to the phone to talk to me…just the irritating music kept playing on and on and on…
What do I do???
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here