I have two open cases with Stubhub cancelled events from Oklahoma wildfires affecting Stillwater, OK for OSU vs WVU baseball. I can not get Stubhub to honor the cancellation, and keep getting a canned response.
Stubhub your customer service is AWEFUL.
Customer service is terrible...............
RE: Got another worthless response from StubHub
Thank you for confirming the details! After reviewing your order, I can see that your request has already been escalated to the relevant team. You will be notified as soon as there are any updates regarding the status of the event. I sincerely apologise again for the frustration you have experienced. Please let me know if you have any other questions or concerns.
Thank you for nothing and more wasted time with horrible customer service.
