Ticket row does not exist in stadium

[Carlyg]

Hi there. I just bought tickets to a concert in the Bank of American stadium in Charlotte, NC and I just discovered that the row my tickets say they are in doesn’t actually exist in the stadium. Is this a typo? Has this ever happened to anyone? And what do I do?

[jcd2007]

@Carlyg how was this resolved for you? Same thing just happened to me.

[Carlyg]

Nope, the concert isn’t til like May and I’ve learned from people on Reddit that you kinda just have to wait it out til the concert and see if they send you the tickets and if they don’t then StubHub should refund you

[Carlyg]

Sorry meant to reply to ur comment but just posted it below

[jcd2007]

Thanks for responding. I would reach out to StubHub (they may have already reached out to you based on these message...as they have reached to me).