Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
StubHub did not done anything to try and correct my order when I received the wrong tickets. I contacted StubHub immediately, returned the incorrect tickets, gave the time they asked for to they to correct my order or supply alternative tickets, noth...
Hello, Earlier today I purchased one ticket to the Big Ten tournament game tomorrow, as well as parking. I received an email stating the seller had canceled the sale. When I logged into my account here, I don't see any indication that the sale was ca...
I purchased tickets on 1/30/2025 and we are now on 3/12/2025, it's ridiculous that StubHub does not hold up to their "FanProtect Guarantee", it is a lie! I tried to work with StubHub to get comparable tickets, that did not happen and when I read all ...
Hello. We purchased two tickets for Bayern Munich game on April 26. We informed that tickets will be available and delivered at that day. We are coming from Canada and need to buy the flight ticket and reserve a hotel. Could someone advise can we be ...
I bought tickets to an Erie otters game, and I received the tickets quite fast. They then got transfers to Erie events and I could put them in my Apple wallet. Is this legit or no? It shows the seat and row number and sections I bought.
Do Not Buy From StubHub - Horrible Customer ServiceI purchased NIN tickets from StubHub on 1/30/2025I received incorrect tickets from StubHub on 1/30/2025I immediately contacted StubHub that same day to inform them and they asked for the end that wee...
I bought 2 tickets from Stubhub for Jhope concert in Singapore, got the section details, but there's no Row number and Seat number mentioned in this ticket. When will i get confirmation of the seat details?Is my ticket confirmed? or not?
WE NEED REFUND OF THE TICKETS WE PURCHASED ON STUBHUB COULD NOT ENTER THE STADIUM
Hi, my Partynextdoor concert that was supposed to be on July 9 was cancelled a couple days before. The status of the concert is still “postponed” and hasn’t changed to rescheduled or cancelled so I cannot get my money back. I was told it usually take...
I purchased tickets recently and credit card says Stubhub Canada LTD. I did not receive a email confirmation nor does Stubhub have any record of me purchasing $1500 worth of tickets. Bank wont open a investigation till after the concert date. Was i s...
Hi there. I just bought tickets to a concert in the Bank of American stadium in Charlotte, NC and I just discovered that the row my tickets say they are in doesn’t actually exist in the stadium. Is this a typo? Has this ever happened to anyone? And w...
StubHub, this is unacceptable!I’ve been dealing with this for four months. Here’s what happened:1. I purchased tickets for the Coldplay show on May 31st at Stanford, specifically for Section 218.2. The confirmation email mentioned Row QQ, but upon ch...
I purchased tickets for Don Toliver’s concert in Paris through your platform. My account was charged, but an error message appeared (saying that i haven't been debit) at the end of the transaction, and I did not receive any confirmation or my tickets...
StubHub customer service is horrible when it comes to correcting their order issues and they make it the customers problem. I should have read all of the horror and upset customer stories and just requested a refund when my order went wrong. But even...
I purchased the parking passes offered after I had purchased my tickets from Ticketmaster, took me to StubHub, night of the event I followed gps provided by StubHub because I do not live there, took me to a car sales lot, so I went to the moda parkin...
I bought 2 tickets to Dexter and the Moonrocks for 3/22/25 and mistyped me email. (Yhoo instead of yahoo) how do I fix this? Please help 😧
I followed the exact instructions from Stubhub to 'Accept my Tickets' yet I am getting the OOPS..ticket transfer cancelled by the sender'. I keep contacting Stubhub 3-4X and they cannot help me! A few days ago, the tickets were appearing in my Ticket...
I logged into my stubhub account and I was going to resell the tickets i purchased on stub hub because I was able to find other tickets. As I was doing this I noticed that under "your tickets" it says I can accept my tickets, so I deactivated the res...
So I bought tickets to a comedy show for me and my girlfriend deutenant, and for some reason, I get tickets never showed up in my email for me to accept. I had the receipt and all that, but the actual tickets from the seller never showed for me to hi...
A couple months ago I bought 4 tickets to the Billie Eilish concert on StubHub. I’m just now reading from multiple sources online, including Billie Eilish’s Twitter account that the tickets for this concert will NOT be eligible for transfer (except f...
I advise everyone to steer clear of StubHub. Unlike any other online merchant that asks you to confirm a purchase before final processing, StubHub automatically processed an order after I updated my credit card information on my account. It did not a...
Has anyone received this error and how do I get my tickets now.
Bought Gypsy Tickets for 2/8 and they were misrepresented - said orchestra and showed mid center location. Turned out on the last row - X! Tried to talk to customer service and worthless? Any suggestions.
I submitted my complaint twice. Each time I was asked to identify the email and phone number associated with my account and never heard anything else.I’m not sure why this site exists.
I am begging and pleading for ANYONE with AUTHORITY to please , please help us ...I am sick and throwing up literally over this situation . I have spoken to close to 20 different representatives , chat and phone ....And nobody will help us .. .We bou...
If anyone employed with Stub Hub reads this PLEASE HELP US ...PLEASE . Spent 250 dollars on tickets to March Madness . Tickets were on the floor section of map . Received email saying they were General Admission tickets on the upper level . I have sp...
HELP!!! I can't find a customer service phone number for a human to help Me! I need to cancel the tickets for the wrong showtime and repurchase for the correct showtime for a Broadway show! Just happened...purchase still pending
I bought 2 tickets for this year's CFP championship but while I have section and row info, no seat info is available. Should I be concerned?
My tickets sold but the parking pass isn't attached. How do I get the pass to the purchaser? I uploaded it to Stubhub, but it didn't process.
Tickets I bought to a concert that was cancelled days before it happened in July is still “postponed” so I can’t get a refund. People have told me to just wait but it’s been almost five months which is crazy. Anything I can do? How long have you had ...
I received an email that my payment was unsuccessful but everything on my end says it went through
I purchased tickets that were advertised as for a NFL football game but when they arrived they turned out to be parking passes. The event was named as 'Cleveland Browns at Baltimore Ravens' and the location stated as 'M&T Bank Stadium, Baltimore'. Th...
Bought a concert ticket for Ado Hibana in Milan. The Ticketing service is Ticketmaster, and when I went to buy on their official site it was noted that the tickets are virtual only, and to be accessed trough the Ticketmaster App, or browser on mobile...
I have bought 2 tickets to the NBA on 12/31, I was told the tickets will be transferred by 12/24 and have recieved nothing. Stubhub said they will send replacement ticket options on live chat but I have recieved nothing from them. I have travelled fr...
Don't ever use stunhub. StubHub sucks. Period. Ordered tickets, booked a hotel and drove from Vancouver BC to Portland Oregon to bring my 3 sons to their first NBA game. 20 minutes before tipoff I received an email saying my tickets were cancelled by...
Hi, I purchased tickets for an event at a small-ish venue and after purchasing the tickets, I realized that this event is not listed on the venue's website for this night. However, this event name is listed on the venue's site for a later date (over ...
Stubhub owes me a refund of $531.75 for tickets that never got delivered because it was reported stolen from Ticketmaster. Stubhub sent an email confirming that I will receive a refund in the amount of $531.75 on November 13th within 5-8 business day...
Hi, i purchased these tickets yesterday Dec 23. your order 551175405 for Winnipeg Jets at Toronto Maple Leafs on 23 December 2024. I recieved an email saying that the sellers has sent me ticket via email and then 1 minute later that transfer was canc...
I recently purchased tickets to the Ohio State playoff game. I thought I was purchasing club section 4 seats, which have a chair back and are close to the field. I went thru the purchase steps on the app and when complete it said tickets in section 4...
I want to add our voice to the growing number of people still waiting for payment. My partner and I sold our tickets in October, and we’ve yet to receive any payment. It’s becoming clear that this is not an isolated issue, with many others also exper...
The tickets I purchased for the Billie Eilish show on 12/21 indicate they are physical/paper tickets. Problem is, the Kia Forum onlly allows/honors electronic tickets. It's throwing up red flags and I've asked the StubHub customer service team to ver...
Hello Iam wondering if anyone knows what I can do about buying concert tickets and the night of we got held up in a bad wreck and we didn’t get to see the show is there anything i can do about this issue? If you know plz let me know thanks
What a HORRIFIC experience with my tickets and no one seems to want to fix it. Purchased tickets for center mezzanine front, when received tickets they were rear mezzanine. immediately called and was told they would escalate it as it is a mapping iss...
Hi, I've been waiting for a refund of $531.75 since November 13th. The email (screenshot attached below) says I would be getting the refund within 5-8 business days. It's been 16 business days with Thanksgiving holiday excluded. I called Stubhub nume...
I bought tickets for the Aaron Lewis concert at Beau Rivage in Biloxi, MS in November 2024. I purchased the tickets back in August. The tickets were transferred to my Ticketmaster account. A week before the concert I received an email stating my tick...
I purchased a ticket for Taylor Swift's concert in Vancouver, BC, Canada. During the purchase on StubHub, it asked me for the Attendee name and I put my wife's name there. However, she is unable to go. Can I go instead in her place on that ticket? I ...
We purchased 3 tickets to an event tonight and when we got to the venue, we realized that the seller only transferred 1 of the tickets to us (via Ticketmaster). We called customer service and were told that we should have called when the tickets were...
I just purchased hockey tickets for an NHL game in Carolina for two college friends and me. I was shocked to see service fees have increased to almost 42% of base ticket costs. A $157 base price ticket ended up costing $238 (sales tax of about $15/ti...
I am having trouble accessing my Sabrina Carpenter tickets for Portland for tonight. I bought them on Stub Hub but am being directed to Ticket Master Account Manager to collect the tickets. However, the link to Ticket Master Account manager is not op...
I bought tickets near the end of August under my account and received a confirmation email stating I would receive them by 11/29. I see no record of my purchase however on the StubHub website. I didn't buy them as a guest. Should I just wait? How can...
Hello, A few months ago, I purchased 8 tickets (4 balcony, 4 GA). The balcony tickets were a mistake and I put them up for sale, they were purchased. I still haven't received my tickets yet even though I've been told they have been released by the ar...
I purchased tickets to an event. Within minutes of that purchase, I went back to look at the other options I had been looking at before deciding, and BOOM, I had a confirmation that another set of tickets was purchased. I have no idea what I clicked ...
I contacted StubHub after noticing that my F1 Las Vegas tickets in the T-Mobile Grandstand had a row and seat numbers, but were missing the four-digit section number. I called support to receive the section number. My initial call to support ended ab...
Event cancelled where is my money or tickets for rescheduled event???
Hubby and I both got tickets to the same event. How can I cancel the ones I just got?
Hi there, My concert date is approaching (Sunday 3rd), I was looking for my email confirmation but I think I have deleted it.Just impossible to get it. I do not have any code to use to see my purchase in the StubHub website. What are my options to th...
Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
Hello, I recently purchased tickets on StubHub on Oct 8. I had some concerns about the validity of the tickets and if I would receive the correct ticket/seat number. I wanted to contact someone at StubHub, so I originally chose live chat. Unfortunate...
Having a major issue with some F1 tickets for this weekend. Cant get anyone on the phone to help. Need resolution in 2 hours before 4pm so we can cancel hotel if needed....please help!
I searched for 2 tickets to the Saturday portion of the Austin F1 weekend, selected, went to pay by ApplePay and the transaction went through, only to see the order process for 1 ticket. The price I paid is EXACTLY what you would pay for 2 general ad...
They canceled 2 of my 3 tickets. Didn’t give answer properly when called but instead they redirected me to ticketmaster. Ticketmaster told me to buy tickets from their site since they didn't cancel them either. They also said that I must be able to g...
I got tix last week on StubHub only to have Ticketmaster cancel them due to the seller “violating terms.” StubHub support assures me they’ll resolve it but after chatting with them 4 times over the last week, they can’t give me a timeline for resolut...
Hi, My account has been locked for over a week now and I cannot access it. It was locked before my event start, and I also had a ticket issue before my event. I am not sure what to do and I am on the verge of disputing this with my bank and filing wi...
If you are going to any event at Metlife Staduim E. Rutherford NJ, don't buy parking passes marked on the photo. These parking lots 30 min away from the staduim and they don't have shuttle. it will appear as they are located at stadium but they are n...
I have dallas cowboys tickets for sunday the 13th, in my seat geek it shows i have two tickets pending, how do i get the tickets with the barcode?@
Just got email that StubHub is going to contact seller. Taylor Swift concert. What can StubHub really do or is this their way of letting me know that probably not going. Five of us flying in for the weekend. Should we assume that it will be tailgatin...
A friend and I bought 6 tickets for Gracie Abrams and the seller backed out last minute (within a week). A link was provided for replacement tickets that don't exist. Now we see there are 6 seats available in the same section on the same night we pur...
i purchased 2 tickets the same day of the event as im extremely desperate but this caused me some trouble. i received the tickets right away but noticed both tickets had the same seat 😓 now i contacted customer service and told me they tried to cont...
Can anyone tell me why I keep getting this error message when I try to download my tickets? And, how do I get my tickets?
I bought two tickets at the FC Cincy soccer match for Saturday night, but i have empty box arrived. It was certainly difficult to get out of that situation) but I fixed it very quickly, if you have a similar situation and want me to help you tell you...
I was informed that the seller who listed 3rd row tickets only has 35th row available to transfer. I let support know that I'm not interested in the 35th row tickets. They have informed me that I will be getting a link to review replacement options, ...
Any advice? We purchased tickets and immediately noticed the seller sent wrong seats, with an obstructed view. Have contacted customer service every day for 3 days only to be told we have to wait for the seller to respond. They assure us we will get ...
My wife and I were very excited to attend this MLB game Atlanta Braves vs LA Dodgers, but unfortunately I got sick with Covid-19 and we were not able to attend. We were not able to resell due to the short notice and also we are out around $580 while ...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
Too many windows open and I purchased 4 tix for SF Giants game on wrong day. I see that I need to resell these and now purchase tix for right day.However, I also see note that says Stubhub may waive the seller's fees for the original wrong tix that I...
Friend bought tickets to Michael Franti at Red Rocks for 5/31/24. It wasn't clear that there were TWO shows on the same date. The early show is a "Yoga Show," but the evening concert with Ripe is what she thought she was buying tickets to. Is there a...
I was looking to find out if the unused tickets I had for this past Daytona 500 were subject to some sort of credit since I was unable to attend due to the race being moved to Monday and I had to catch my flight that morning. I was able to get a cred...
I just bought a ticket to a show in Stockholm, Sweden. Now I am seeing that the venues in Europe only accept Ticketmaster resold tickets, not othercreseller like Stubhub! Is this true?
Hi. I received my erastour tickets. But why is it under my name? I was not the original purchaser. Last kpop concert I went to , the ticket name is the original purchaser name. Can someone help me because I want to know if the ticket is legit?
My father purchased 2 Iconic VIP tickets to Madonna in Chicago (Feb 2nd) for through StubHub with theFanProtect Guarantee. He transferred the tickets as a gift and they went to my Ticketmaster account but apparently the VIP add ons did not transfer. ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
