Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
Hi I bought tickets for an event on the weekend. I emailed the stadium where I attended and they sent me confirmation that the tickets were fake. Ive tried to find a way of contacting stubhub but I cant find an email? thanks
I purchased a ticket for the Foo Fighters show [TOMORROW], and I want to guarantee that I can get in. The link sent doesn’t allow me to transfer to my account. It’s just a link to secure.tickets that appears to be in someone else’s wallet.I would lik...
Feeling bad... I bought a ticket for aespa in NY, and I cannot see my order both on the app and the website, and I never get a confirmation email. What should I do?
I am trying to buy a 4 day Ga admission pass to a 4 day festival, they have several listings under each day- but they do say 4 day Ga admission! As long it says 4 day GA admission will I definitely receive tickets that are for the entirety of the eve...
Just purchased Diamond Club tickets for Angel’s game -- the tickets said they include Diamond Club VIP Parking. When tickets came via email and on the app, it's just the game tickets -- nothing indicating parking other than a mention on the receipt. ...
Payment UnsuccessfulI went to buy tickets. Clicked purchase. The saved credit card was an old one so the payment was declined. The item still shows up in my orders, but there is no option to re-submit a payment. That specific ticket is no longer avai...
Hi, I purchased tickets for a show in Berlin at the Mercedes-Benz Arena. Tickets are delivered via pickup location on the day of the event. I just need to show my ID. I am from the US, and I go by my middle name, so my StubHub account shows my middle...
I purchased tickets that were supposed to be VIP and provide VIP access, but when I got to the venue the tickets did not include any of the VIP amenities as listed.I bought similar tickets for another concert tomorrow and am now disappointed that the...
I bought tickets for Matt Rife back in April. I have a screenshot of my confirmation and the initial email I got, but the email is now gone and I don't have any other emails from stubhub so i'm assuming I checked out as a guest. I can't find any plac...
I have a major problem with my tickets, i have a concert this Saturday 29th of July and it’s being delivered to another country by mistake.Can stubhub support to give me a PDF or digital ticket instof the paper one? I have been calling UPS team with ...
