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Topics with Label: Ticket Details

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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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StubHub's FanProtect Guarantee

Did you just buy tickets for BTS's upcoming US Tour and have concerns? Are you waiting for your tickets to the big game? Don't worry! StubHub's FanProtect Guarantee is here and ready to help if there are issues with your purchase. Though problems are...

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

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Ordered 2 tickets only 1 arrived

I bought two tickets for a gig tomorrow and they came in the post the other day, but I’ve only received the package today as I have been away, I received them unopened and I have only received one ticket but my order form shows that I am meant to be ...

Eventbrite PDFs

Hi,I bought PDF tickets through StubHub. The tickets are Eventbrite PDFs. How do I know the seller won't use his copies of the PDFs? Is there any way to transfer to my Eventbrite account?Thanks.

Buying tickets that require ID

Hi all: I want to buy tickets for Lana Del Rey in Paris, but it states that entry will only be allowed if the name on the ticket matches my ID, obviously it won't if I buy through StubHub. Does anyone else have experience with this? Any advice woud b...

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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"Oops Something Went Wrong" HELP

I received a ticket transfer from stubhub, clicked the link in my email, and I am redirected to LiveNation where I get an error that says "oops something went wrong" Please help! Very excited to see Vampire Weekend in Cleveland tomorrow, but need hel...