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Topics with Label: Ticket Details

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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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  • 1 Likes
  • 142 Replies
  • 35474 Views

How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Community Manager Community Manager
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  • 242 Replies
  • 76058 Views

What happens if events are postponed or rescheduled?

We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...

by Community Manager Community Manager
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  • 26 Replies
  • 29508 Views

Order Cancellation

I had my order cancelled the moment I got my order confirmation and that doesn’t seem to make any sense. The cancellation order stated that my account seemed off, so now it’s locked. I’m not sure why they thought it was off because I made it just thi...

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  • 10 Replies
  • 3468 Views

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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  • 1 Likes
  • 142 Replies
  • 35474 Views

Never got an Email

Hi! I ordered a ticket a couple of days ago, but never got an email, I’ve been trying to even use the reset password section to get an email but never got that either. I made an account too, and did not get the confirmation email either. And I double...

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  • 1 Replies
  • 27 Views

Ticket delivery time

I bought 4 tickets for an event le 07 July, but it says that my tickets will be ready BY 07 july... does it mean that the seller have to give me the tickets before 07 july... or that i can get easily scamed... im afraid, the seller will cancel my ord...

Tickets

Good evening I just purchased tickets order 568749248. As soon as I ordered the tickets I had to sign in on the internet and saw there were tickets in the similar section 20 rows down at the same price. Can I cancel my order and redo those tickets. I...

Tickets look different

I bought 2 tickets for a concert and they are different. One has a QR code, and was able to add to my wallet. The other has a barcode and has to be saved like an image. They seller said in the email that they bought the tickets from different sites. ...

Seat number

I am looking for a specific seat, row, and section number is there anyway of finding all that information out prior to purchasing a ticket. All is see is section and row

by
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  • 4 Replies
  • 230 Views