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Topics with Label: Ticket Details

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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Community Manager Community Manager
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What happens if events are postponed or rescheduled?

We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...

by Community Manager Community Manager
  • 22 Replies

Seat Numbers Look Off

Hi,I recently purchased tickets for a Yankees game, but the seat numbers look off. When I bought the tickets, there were no seat numbers showing, but after my order, it shows seats numbers that do not exist in that section. It also says that the tick...

ticket numbers

I just purchased two tickets for an event in early July. I noticed that the numbers near the bar code on both tickets is the same. Is this normal? Thanks in advance!

  • 0 Replies


Does anyone know if there is acttual seats in the field or is eveyone is standing in the field for Los Bukis concert? In Los Angeles CA


I just bought some tickets to a Dallas game in August and I haven't received any confirmation. I purchased them as a guest and used Affirm. It shows approved and pending in Affirm but nothing from StubHub. Anyone know what I can do? It's a father's d...