cancel
Showing results for 
Search instead for 
Did you mean: 

Topics with Label: Ticket Details

Forum activity

Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

Screen Shot 2019-04-02 at 11.52.31 AM.png Screen Shot 2019-04-02 at 11.58.28 AM.png Screen Shot 2019-04-02 at 11.53.41 AM.png

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

Screen Shot 2019-03-21 at 12.46.30 PM.png Screen Shot 2019-03-21 at 12.44.17 PM.png

How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Community Manager Community Manager
  • 3 Likes
  • 60 Replies
  • 55619 Views

What happens if events are postponed or rescheduled?

We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...

by Community Manager Community Manager
  • 5 Likes
  • 18 Replies
  • 16203 Views

Tickets

I purchased tickets for College game Sept 26th, I purchased 4 tickets and need to more how can I see if I canget two more tickets in the same row close by?

by
  • 0 Likes
  • 1 Replies
  • 53 Views

The Rolling Stones

Anyone have any insight or knowledge of what’s going on with the 2020 Rolling Stones concert and refund for tickets purchased? They say the tour has been cancelled but have not received email on it nor any new dates posted!

  • 0 Likes
  • 2 Replies
  • 291 Views

Tickets Disappeared

I had purchased concert tickets in February for a November concert. I received the email and had my credit card charged but not I cannot see the ticket on my account (I looked everywhere) and the links in the email are all to 'Bad Gateways' i.e. they...

  • 0 Likes
  • 0 Replies
  • 47 Views

Purchased Ryder Cup tickets,

I received a message last week from Stubhub regarding Ryder Cup tickets I purchased and was charged for, but have not yet received. I'm a little confused and could use some clarity. The event has been rescheduled for 2021. I would like to keep those ...

Elton John KC

What is the status of the July 8th EJ concert in Kansas City? I would like to get a refund if the concert has been canceled.

  • 0 Likes
  • 1 Replies
  • 124 Views

Canceled Event

I finally received the cancelation email for Joe Rogan/Dave Chappelle in New Orleans. I had spoken to a customer service representative named KattW before this email came through. She told me that, based on my location I would be eligible for a refun...

  • 0 Likes
  • 0 Replies
  • 191 Views

Covid date change

So it says that my event was moved to 2021. My tickets only give me a Mobile ticket in my wallet. So do I present that ticket even though the date is wrong at the venue? I’m confused. I wish stub hub would just issue the refund since the event we bou...

Tickets

I bought tickets for Harry Styles. His concert was supposed to be July of this year now it was moved to October of next year. It says the person was contacted, but it says that I won’t get my tickets until the day of the concert. Will I be notified w...

  • 0 Likes
  • 2 Replies
  • 275 Views