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First time ever selling on stub hub and cant figure out how to transfer

This is the first time ever selling on stub hub.  The tickets came to my mobile, however it will not let me transfer them and it says screenshots will not be allowed.  What do I do?  Event is in 2 days.

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here