When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...
Hi @community , I need urgent help here with uploading a pdf/reuploading pdf. My order has been confirmed when i have uploaded the file (got an email that my ticket has been delivered) , but when i click on view sold files files to make sure if the t...
I listed and sold tickets for an upcoming sporting event, and got the "Action Required - You sold 2 ticket(s)" email where I usually get the name and (fake) email of the buyer and forward the tickets. However, this one email didn't include buyer's na...
Anyone with tickets from Ticketmaster unable to transfer tickets unit Dec 5th? Is it ok to email buyer directly?
No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...
I am trying to sell my 11/22/24 Taylor Swift Tickets but can’t transfer the tickets until 72 hours before the show (on 11/19/24). Why is “I’m ready to transfer” the only option? There should be an option to transfer the tickets at a later time. When ...
I have a problem that doesn’t seem to be getting resolved. I sold two NFL tickets a few days ago to a particular game. I am a season ticket holder btw. Anyway, once the tickets sold, I mistakenly transferred the wrong tickets to the buyer. By the tim...
The tickets i want to sell will only be available 3 days before the event but I cant seem to go as far out on the calendar (for Day of transfer) when i list them.How can i unblock transfer days on the calendar?
Hi, I am a Legia season ticket holder who can't attend all the games. They always ask for ID at the entrance, even for league games, how can I then change the ticket so it can be sold on stubhub? THank you
I bought 2 ND-Army tickets through StubHub and the purchase was confirmed. I then later decided to sell the tickets and had them listed on StubHub for sale and the listing was confirmed. I received a purchase confirmation through StubHub and the emai...
What is the procedure for selling DICE tickets?Stubhub provides an email to pre-upload tickets, but a DICE contact is required.An email is not enough.
My tickets are ready in my Ticketmaster account but I get a message "The Event Organizer has not made Ticket Transfer available at this time. Check closer to the event for any updates. Learn more about Transfer or select Sell to see available resale ...
Stub Hub gave me the wrong email for the transfer of my tickets to the buyer. Thus I lost a sale of more than $300. How can I get Stub Hub to pay me?
So I sold tickets but I made sure to transfer them to stub hub so they could handle it. I got an email saying ACTION NEEDED. Do I try transferring them over myself or will they send it to them.?
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I want to sell 2 Oasis tickets, but TM is not allowed to transfer for now. I'm expecting it will be able to transfer 48-72 hrs before the concert. If I'm selling it now, in the restriction section when listing the tickets, should I check the box "Res...
Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...
Hello, sold my tickets to taylor swift but TM wont allow transfer until 72 hours before. How do I transfer tickets?
I sold VIP tickets and was just contacted by the venue that they will need a copy of my ID for entrance. How do I contact the buyer so I can send them info?
I just recently sold a Billie Eilish ticket for Detroit this coming Monday. Ticketmaster will not allow me to transfer the ticket. How do I get the ticket into the buyers hands...?
It appears that AXS has disabled ticket transfers for these events - has anyone gotten word if transferring would eventually be enabled? Or if anyone has any alternative methods of getting people their tickets, please share. I sold 4 tickets to 3 dif...
Hi. I bought 4 wristbands for when we were young tour on 10/20. Sold the wristbands on stubhub, but to 3 different buyers. Plan to ship the bands tomorrow, but they came with 1 QR code to activate them. Should I still be the one to activate the bands...
I listed TS tickets , chose 10/13 to deliver tickets! I just found out TM has a rule about selling TS tickets , can only transfer/resell 72 hours in advanceConcert on 11/3 , can transfer on 11/1 , how do I change transfer date ? I also have a buyer i...
I am selling tickets and StubHub recommends I transfer tickets now. If I do that and they don't sell how do I get then back?
I sold a ticket at the end of September and I transferred it from Ticketmaster to an email from StubHub ending in @ticketpreupload.com. I just now got an email with the buyers info including email to transfer the ticket to, except the ticket isn't in...
I had placed a 'Sale Order', selling one ticket and the only date option for delivery was showing as 7th January.I saw the note that it can be changed later so I proceeded.The issue is the tickets that I had purchased would be delivered to me on 8th ...
I had bought 4 Hamilton tickets for February 6th in Seattle Washington but now that I can’t go anymore, I have to sell them. Problem being that when I list them up for sale, the furthest delivery date that they’ll let me pick is February 4th, when I ...
I relisted the tickets shortly after buying them. The tickets were never released to me. If I sell them will I still get the tickets and release them to the seller or will the person who has them release them to the new buyer?
I transferred my tickets a few months ago and just got this email in my inbox from ticketmaster saying that my “ tickets you were in the process of transferring were not accepted by the recipient and have been returned to your account.Ticket transfer...
Hi, I currently have Taylor Swift tickets for the November 3rd concert in Indianapolis listed. Ticketmaster's website has the follow message on my dashboard: "Your tickets will be ready prior to event – anytime after 8:00pm on Thu, Oct 31, 2024 (we'l...
Stubhub allowed me to sell tickets to a buyer that were non-transferrable. Admittedly, this was partially my mistake, but Stubhub also let the sale happen even though it was public knowledge that GA tickets are non-transferable for this concert. So t...
Hi,I recently sold tickets for a concert and transferred the tickets over. I got a message saying that it was successfully transferred yet I just got an email from StubHub saying that I need to send the tickets. This is my first time selling tickets....
When I attempted to print my shipping label, I received a page not found (several times). Now when I go to the sale details I don't have an option to print the shipping label. I can't find a support phone number anywhere. Any advice? eta I found the ...
I am obviously NOT smarter than the StubHub app. I had two tickets for the Seahawks/Lions game tonight - which sold, but I'm having issues transferring.Bought the tickets through Stubhub -sold through Stubhub.I was working with the virtual assistant ...
I sold tickets for Taylor Swift last year and delivered them successfully to the buyer. I have proof that the buyer accepted the tickets at the same email address he used for the Stubhub sale. Why is Stubhub now contacting me and asking me to resend ...
Noah Kahan has made his concert tickets “unavailable for transfer”, mobile only, and will be issued within 72 hours of event.Can these 3 tickets be sold? If so, what is my process to get them to the buyers properly? Thank you in advance.
Hi ThereI bough tickets on Stub Hub and am trying to resell . I want to have the tickets uploaded and ready to go, but currently the tickets are saved on my apple wallet. When I accepted the tickets from the Paciloan website I didn’t have an account ...
Hello, I sold tickets for a game next weekend and shipped them this past Friday. The Fedex tracking number shows them delivering tomorrow. However the stubhub tracking shows them as not shipped yet and I got an email that the order would be cancelled...
I am from Canada, and I purchased tickets to the When We Were Young Festival and can no longer attend. I am hoping to sell the tickets here however they are only wristband this year. How does that work? What protects sellers in the event there is pro...
Dang! I listed 2 tickets for a Saturday matinee, turns out my tickets are for Sunday. Buyer unfortunatey cannot use the tickets for Sunday, now what?!? I cannot seem to cancel the sale, can the buyer? Should I just re-post the tickets for Sunday & tr...
I transferred four concert tickets to Stubhub from Ticketmaster. The price I listed the tickets on Stubhub includes the additional price I paid for the VIP parking and cabana package that are included in these tickets but you need the VOUCHER to get ...
What happens if I sold tickets last month initiated the transfer through Ticketmaster, but it still shows as pending? If the buyer doesn’t accept by the start of the concert, am I allowed to cancel the sale without being dinged so I can go?
I have attached a screenshot that shows that I am able to view a listing, but not view the sale, so I am unable to get my tickets box 80, row one, seats 13 through 16 to the buyer because the information for the buyer is “invisible” to me I’ve sold h...
Here is the active address on file w/SH. Also tried to change all email addresses in my profile to the current one. verified it thru the link, but said it was already on file 100% on SH they charged my card $400 for an issue I didn’t create. Let me k...
I've been trying to upload to tickets to the taylor swift concert. My listing is active but I cannot seem to upload the tickets. The option to upload tickets is missing entirely. When I click on " see actions ", delete and deactivate are the 2 option...
2 tickets sold today for a show on July 13th (tomorrow night) Transfered failed 10x. Called Ticketmaster. They said it requires transfer recipient to have a Ticketmaster account, hence failures. I then sent an email to recepient to request he setup a...
Hello @TeamStubHub1 I sold 4 tickets on May 3rd, 2024 that were mobile transfer tickets. I sent the transfer request on that same day, May 3rd, 2024. The transfer request was accepted by the buyer that same day, May 3rd, 2024. Now I am getting an ema...
What should I do if the buyer does not accept the ticket I transferred a few days ago? I sent it from a different platform and it's still showing that the buyer has not accepted when I log into my account. I used the email provided by StubHub. I am s...
I bought PJ tix for Vancouver in good faith from the pre-sale on Ticketmaster - and after buying the tickets TM posted no resale or transfers. I have 8 tix (long story) and listed them on StubHub thinking I can at least send a screenshot of the ticke...
Is anyone else having issues with Madonna tickets and Ticketmaster not allowing transfers? Said tickets would be available 04/01/2024 at 8:30 PM EST, but only mobile tickets and transfer is not an option. Will they make transfer option available? Any...
I have received an email saying my tickets are sold. Please forgive me for asking perhaps what is a straightforward question, but do I wait for payment to clear before transferring the tickets?
Hello-The Intuit Dome in Inglewood CA will have an APP SPECIFIC requirement to receive, sell, and transfer tickets. There is an ticket holding period until 10/08/24.Please see the screen shot. Your help is appreciated.
I transferred tickets a few days ago and buyer has not accepted them. Game time is 4 hours from now. I rec'd the StubHub confirm email that they were sold and i confirmed it. What should i do?
I have two will call ga vip tickets for Olivia Rodrigo. Can I resell on stubhub? Will stubhub handle the will call transfer to new buyers?
I have uploaded the ticket. But how can I be sure whether the ticket has been sent to the buyer or not? Can you check for me?
Hi I have attached 2 pdf files to sell 2 tickets inside one listing. Is it safe to assume that when a buyer buys 1 ticket, StubHub will only send them 1 pdf file?
I listed my 4 tickets with one PDF. If I sell 1 to 2 tickets and decide I want to go with my other two tickets, how do I separate that listing if someone just buys the 1 to 2? Also, can I separate my one listing from 1 PDF (4 tickets) to two listings...
It is so much of a pain to upload one at a time with your "upload" feature. It is counter to the efficiency we expect. It is easier for me to send from their Ticketmaster Broadway home so I know where they are for sure.
I went to my sales and to my order number. Clicked on see actions, Upload Tickets Selected my pdf tickets, it started loading. Once loaded finish, it still says 0 existing tickets. what should i do?
I recently sold tickets I purchased her on StubHub where the original marketplace was Ticketek. Does anyone have any insight on how to transfer them to the buyer?
Hi. Need urgent helpNeed to dispatch my tickets today but fedex said control no isn’t approved by receiver. They need to approve it so i can use airway bill generated.I’ve emailed stubhub but no response. Please guide
I listed tickets for sale, but the latest delivery date Stubhub would allow was 7 days before the event. I will not receive the tickets from the venue until 2 days before the event. How do I advise a potential purchaser of this? It is a popular event...
Does anyone know why I see my tickets listed in stubhub on my phone but when I use my laptop my tickets do not show up
I sold my tickets and shipped today. UPS tracking says they will arrive tomorrow but the Stubhub status still says unshipped.
