What happens if I sold tickets last month initiated the transfer through Ticketmaster, but it still shows as pending? If the buyer doesn’t accept by the start of the concert, am I allowed to cancel the sale without being dinged so I can go?
Do not cancel the sale as you will be charged a penalty of 100% of the sale. As long as you transferred to the correct email AND confirmed the transfer in your open sales in your Stubhub account you will be paid 5-8 business days after the event. I find that buyers either accept right away or wait until a day or two before event to accept.
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!
