Today we are excited to share our updated community with our customers! Along with a bright new look and feel, you will discover new features to help make your experience with our community more enjoyable. Here is a breakdown of our new features, but feel free to explore them for yourself!
Your latest stats: Once you’re logged in, you’ll be able to see your community stats right from the homepage! In one glance you’ll be able to see the number of posts, likes received, likes given, the number of your accepted solutions, as well as a quick link to your most recent notification. It’s all right there so you don’t need to go digging to see how great you’re doing!
Forums: We’ve broken down our forum topics to help you find the answers you’re looking for as quickly as possible. From the homepage, you’ll see main topics under ‘Browse the forums’. As you dive deeper you will be able to easily navigate your way between topics and discussions.
Community activity: Looking to share your StubHub knowledge with other customers, but don’t know where to start? Now you can find discussion that haven’t received comments yet under the ‘Unanswered’ tab on the community homepage, as well as on forum boards. Maybe you are more interested in the hottest discussions? By clicking ‘Recent’ you’ll see discussions that were most recently commented on!
Profiles: User profiles have also received a little bit of pampering! Not only are the new profiles bright and clean, user stats are now displayed at the top of your profile, along with a new ‘Online’/’Offline’ status. You can add a bio to your profile too by going to your profile Settings > Personal Information > Biography. This is the place to tell the StubHub Community who your favorite bands, teams, or events are!
Trending Topics: Have you noticed our Trending Topics scrolling by? Jump in and check out what fellow fans are talking about in our Community!
Better Search: Never get lost in our Community. We added search functionality all over the place! Whether you're deep into a thread and don't want to scroll back to the top, navigate from the bottom search to discover a new topic.
We have a few more features in the works as well! We will let you know when those are launched and any updates that we make!
Let us know what you think of the new look!