StubHub Community

This should be a fairly straightforward case.  (I hope!) Call the stubhub number and in the automated questions, tell them you're event is today.  When you're connected with someone, explain you never got the tix.  They should have a record too that they were never marked as delivered.   My case was more complex and it took me 8 weeks to get resolved.  I literally finally lucked into a customer support person who was actually willing to work on it.  This was after calling every single week multiple times for 8 weeks and getting nowhere.   Anyway, hopefully getting a refund for tickets that were never delivered should be easier.   ... View more

I am having same issue.  Can't find where I can reach someone from stubhub.  I was told Id be getting an email about my case and I am still waiting for that email which apparently isn't coming.  I was took for over $700.  Never received my tickets or never received any emails about transferring the tickets.  All I kept getting told is that my tickets should be arriving.  I missed the event because I didnt get tickets.  Seems to be nobody can help on this matter.  Very frustrating ... View more