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klwarnock
New User

Unreasonable Overcharge for Parking

I recently purchased a Ticket for Parking at the Ford Idaho Center in Boise, Idaho through StubHub. Upon arrival, I was shocked to learn that I had been charged over **eight times** the onsite parking fee. This excessive markup is completely unacceptable. To be clear, I trusted StubHub as a reliable platform to enhance my event experience, not to exploit it with egregious overpricing. Had I been informed that onsite parking was available at a fraction of StubHub's price, I would never have considered booking through StubHub. In light of this, I have reached out to StubHub and expect a prompt response explaining why StubHub deems such an inflated price acceptable, as well as a full refund for the parking overcharge.

3 REPLIES 3
Melpik
Legend

Re: Unreasonable Overcharge for Parking

Hi @klwarnock 

 

Stubhub does not set the price.  Rather the price is set by the seller.  Sometimes the tickets are listed well in excess of the cost and sometimes it is below the cost.  to set expectations, it is unlikely that you will get a refund for the purchase.

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klwarnock
New User

Re: Unreasonable Overcharge for Parking

The fact that StubHub does not protect their consumers from such a gross overcharge such as this, is absolutely unacceptable.

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ChiTickets
Coach

Re: Unreasonable Overcharge for Parking

The whole way sellers make money on stubhub is by selling tickets (or parking on this case) for market value rather than face value. It’s up to each consumer to decide if they will pay whatever that price is or not. I get the frustration. But Stubhub is a secondary marketplace and did not force you to buy the parking for the price the seller chose to sell it for.
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