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Kh-Shaun
Community Manager

Community Log-In Changes EFFECTIVE 4/1/2022

For new community members, you will be registering directly with the community instead of your StubHub member account.  The screen will look like:

 

Screen Shot 2022-04-05 at 5.26.52 PM.png

For existing Community Users, you will use your current username and a new password.  Here’s what to do.  

Click on "Sign-In". This will be the same spot as before, but the screen will look like this:

 

Screen Shot 2022-04-05 at 6.08.06 PM.png

Username: Enter the username (screen name) you previously selected for the community (e.g. CameronJ below):

 

Screen Shot 2022-04-06 at 10.31.04 AM.png

Password:  You will need to create a new password.  Click on “Forgot Username or password” and enter the email address associated with your StubHub Community account.

 

Screen Shot 2022-04-06 at 10.34.26 AM.png

An email will be sent to your email address that will contain both your username as well as a link to reset your Password. Once you have successfully completed the password reset process, you are done!

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