StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie · ‎09-08-2022

Event: Mary J Blige 10/16/22

Issue: Missing floor sections F1 to F9

Stubhub link:

https://www.stubhub.com/mary-j-blige-memphis-tickets-10-16-2022/event/150239386/?quantity=0&sections...

Primary event link:

https://www.ticketmaster.com/event/1B005CC1E3767801

lotus_gaymarie · ‎09-08-2022

Event: Kenny Wayne Shepherd 01/25/23

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/kenny-wayne-shepherd-lexington-tickets-1-25-2023/event/150347808/?quantity=2

Primary event link:

https://www.ticketmaster.com/event/16005D04E7305D48

lotus_gaymarie · ‎09-08-2022

Event: I Prevail 11/09/22

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/i-prevail-chesterfield-tickets-11-9-2022/event/150251552/?quantity=0

Primary event link:

https://www.ticketmaster.com/event/21005CCFE55810C5

angeldulce18 · ‎09-08-2022

Hi Team,

Please update unavailable event map.

Stubhub Link:

Denzel Curry Tickets - StubHub

Primary Link

Palace Theatre - Ticketing System (axs.com)

angeldulce18 · ‎09-08-2022

Hi Team,

Please update missing floor section.

Stubhub Link

Christian Nodal Tickets - Christian Nodal Concert Tickets and Tour Dates - StubHub

Primary Link

Christian Nodal - Forajido Tour Tickets Oct 15, 2022 San Antonio, TX | Ticketmaster

Mauflores · ‎09-08-2022

Hi Team,

Seeking your assistance to add event map, please add:

FLOOR (LEFT1, CENTER 1, RIGHT1)
FLOOR (LEFT2, CENTER 2, RIGHT2)
FLOOR (LEFT3, CENTER 3, RIGHT3)
FLOOR (LEFT4, RIGHT4)
MEZZANINE 100
MEZZANINE 200
MEZZANINE 300
MEZZANINE 400
BALCONY 100
BALCONY 200
BALCONY 300
BALCONY 400

Event Name: Heather McDonald - Juicy Scoop Podcast

Venue: Vic Theatre

Event Date & Time: Sep 17, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/heather-mcdonald-chicago-tickets-9-17-2022/event/150334307/?clickref=1101lw9...

Primary Link: https://www.axs.com/events/442780/juicy-scoop-live-with-heather-mcdonald-tickets