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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 


Please update map on Stubhub for this event: 

 

Jodeci
Fri 04 Nov 2022 20:00
Soaring Eagle Outdoor Arena, Mount Pleasant, MI

 

Stubhub Link: https://www.stubhub.com/jodeci-mount-pleasant-tickets-11-4-2022/event/150386923/?

 

Primary Link: https://www.etix.com/ticket/p/5420902/jodeci-fridaynovember-42022-mtpleasant-soaring-eagle-casino-an...

 

Thanks,

 

Quiennie




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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the parking map for this event please add:
 LOT C
LOT W
LOT 1
WEST GARAGE
SW VIP

Event Name: Los Angeles Kings Parking
Venue: Crypto.com Arena Parking
Event Date & Time:Nov 20, 2022, 6:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-los-angeles-lakers-los-angeles-tickets-11-20-2022/event/...

Primary Link: https://www.cryptoarena.com/&utm_source=cryptocomarena&utm_medium=website&utm_campaign=CA_Lakers_202... cryp.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the parking map for this event please add:
 LOT C
LOT W
LOT 1
WEST GARAGE
SW VIP

Event Name: Los Angeles Kings Parking
Venue: Crypto.com Arena Parking
Event Date & Time:Apr 08, 2023, 7:30 PM 

Stubhub Link: https://www.stubhub.com/parking-passes-only-los-angeles-kings-los-angeles-tickets-4-8-2023/event/150...

Primary Link: axs.com/events/440853/la-kings-vs-colorado-avalanche-tickets/promos/457299?skin=crypto&_ga=2.200362990.1545609264.1663044132-480269098.1663044132cryp.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the parking map for this event please add:
 LOT C
LOT W
LOT 1
WEST GARAGE
SW VIP

Event Name: Los Angeles Kings Parking
Venue: Crypto.com Arena Parking
Event Date & Time:Jan 05, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-los-angeles-kings-los-angeles-tickets-1-5-2023/event/150...

Primary Link: https://www.axs.com/events/440757/la-kings-vs-boston-bruins-tickets/promos/457009?skin=crypto&_ga=2....cryp.JPG

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly add StubHub map for Debbie Gibson 12/10/22  to match the map on the primary market with link below for reference:

 

https://www.ticketmaster.com/event/2D005D21B9B75E4D?wt.mc_id=EML_TMNT533880_371457_0[PC_eventImage&e...

 

 

Thanks,

Jona

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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Los Angeles Lakers Parking
Event Date -Mar 19, 2023
Event Time -6:31 PM
Venue -Crypto.com Arena Parking|Los Angeles, CA
Event Link -https://www.stubhub.com/parking-passes-only-los-angeles-lakers-los-angeles-tickets-3-19-2023/event/150340251...


Thanks!

Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -LA Clippers Parking
Event Date -Oct 09, 2022
Event Time -12:00am
Venue -Crypto.com Arena Parking|Los Angeles, CA
Event Link -https://www.stubhub.com/parking-passes-only-los-angeles-clippers-los-angeles-tickets-10-9-2022/event/1503483...


Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Please update map on Stubhub for this event: Chelsea Cutler 10/28/22

Stubhub Link: https://www.stubhub.com/chelsea-cutler-chicago-tickets-10-28-2022/event/150334321/?

Primary Link: https://www.axs.com/events/443137/chelsea-cutler-tickets

Thanks,
 


Quiennie

Reply
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tbrisinte
Team Mascot

Re: Map Errors on Site

Doak Cambpell Stadium in Tallahassee- Florida State Seminoles Football

https://www.stubhub.com/florida-state-seminoles-football-tallahassee-tickets-10-15-2022/event/105190...

 

Section 120 is a new section that opened this season at Doak Campbell. Though the section appears on the map on site, it doesn't show that it has available tickets for sale for any of the Seminoles games and you cannot click on it. Can you adjust as there are tickets for sale for all games but in order to see them now, you have to click on ticket and meal package for them to show on the list side. Thanks in advance.

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tbrisinte
Team Mascot

Re: Map Errors on Site

https://www.stubhub.com/florida-state-seminoles-football-tallahassee-tickets-10-29-2022/event/105190...

 

Section 120 is a new section at Doak Campbell, though it appears on your map, you cannot click on it to see available tickets for any of the football games. 

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here