Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event name:  Matt Maeson 11/15/22

Link to the event on StubHub.com:

https://www.stubhub.com/matt-maeson-austin-tickets-11-15-2022/event/150383960/?quantity=0

Please make the event map INTERACTIVE.

[lotus_gaymarie]

Event name:  The Mavericks 12/07/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/the-mavericks-santa-fe-tickets-12-7-2022/event/150333568/?quantity=0

Link to the event from the primary ticket provider:

https://tickets.lensic.org/8321/8323

[redrye2000]

Trying to list tickets for Phil Knight Invitational at the Moda Center for all three dates, 11/24, 25 & 27th but the section for my tickets isn't showing up although there's other listings in my section, what's up with that?

My tickets are in Section 306.

[lotus_gaymarie]

Event name:  Kane Brown 05/18/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/kane-brown-spokane-tickets-5-18-2023/event/150425302/?quantity=1

Link to the event from the primary ticket provider:

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=ARNKB&linkID=twcorp

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

MercyMe

Keybank State Theatre-Playhouse Square Center|Cleveland, OH

Sun, Nov 06, 2022, 7:00 PM

SH LinK: https://www.stubhub.com/mercyme-cleveland-tickets-11-6-2022/event/150295171/

Prim Link: https://www.playhousesquare.org/events/detail/mercyme-1

Thank you

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -I Prevail 
Event Date -Nov 05, 2022, 6:00 PM
Event Time -6:00 PM
Venue -Fillmore Auditorium Denver|Denver, CO
Event Link -https://concerts.livenation.com/i-prevail-true-power-tour-denver-colorado-11-05-2022/event/1E005CCFAF98617B?_ga=2.179396324.1939734663.1662325686-619330262.1662325684

Thanks!

[lotus_gaymarie]

Event name:  Abhi the nomad 11/12/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/abhi-the-nomad-washington-tickets-11-12-2022/event/150367763/?quantity=0

Link to the event from the primary ticket provider:

https://www.eventbrite.com/e/abhi-the-nomad-the-universe-tour-late-show-tickets-391291392087

[lotus_gaymarie]

Event name:  Niki 09/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/niki-minneapolis-tickets-9-20-2022/event/150230442/?quantity=1

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/06005CC2D806BC86

[JONA]

Hi Team,

Please add StubHub map for Jimmy Eat World 09/24/22  to match the map on the primary market with link below for reference:

https://www.etix.com/ticket/online/performanceSale.do?method=restoreToken&performance_id=5928186&met...

Thanks,

Jona

[JONA]

Hi Team,

Please add StubHub map for Demetri Martin  09/24/22  to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/02005CC894887E09?wt.mc_id=EML_TMNT502658_645215_0[PC_eventImage&e...

Thanks,

Jona