StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou · ‎10-23-2022

Hi team,

Please, add Stubhub map for below event:
Home Free
The Egg, Albany, NY
October 25, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/home-free-albany-tickets-10-25-2022/event/150295226/

Primary ticket provider link: https://tickets.theegg.org/TheatreManager/98/login?performance=107926

Thanks,

lotustixmalou · ‎10-23-2022

Hi team,

Please, change Gold, Main and Back Left, Main and Back Right sections to unreserved Floor General Admission on Stubhub map for below event:
Monolink
The Van Buren, Phoenix, AZ
October 25, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/monolink-phoenix-tickets-10-25-2022/event/150494817/

Primary ticket provider link: https://concerts.livenation.com/event/19005CD8E58446FB

Thanks,

lotus_gaymarie · ‎10-23-2022

Event name: Dita Von Teese 01/13/23 730 PM

Link to the event on StubHub.com:

https://www.stubhub.com/dita-von-teese-san-francisco-tickets-1-13-2023/event/150448241/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1C005D21B6B040B6

NO MAP ON SITE

lotustixmalou · ‎10-23-2022

Hi team,

Please, change the complete Stubhub map for below event:
Chicago
Mobile Civic Center Theater, Mobile, AL
October 25, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/chicago-mobile-tickets-10-25-2022/event/150317781/

Primary ticket provider link:https://www.ticketmaster.com/event/1B005CF4C2CF48BB

Thanks,

lotustixmalou · ‎10-23-2022

Hi team,

Please, change Orchestra section to Orchestra Unreserved General Admission on Stubhub map for below event:
Bright Eyes
Golden State Theatre, Monterey, CA
October 25, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/bright-eyes-monterey-tickets-10-25-2022/event/150386910/

Primary ticket provider link: https://www.etix.com/ticket/p/7779495/bright-eyes-monterey-golden-state-theatre

Thanks,