Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

No map on site, please update

The map sections are Zone A, Zone B, Zone C

Sara Evans (21+ Event)

Buffalo Thunder Resort & Casino | Santa Fe, NM

Fri, Nov 04, 2022, 8:00 PM

https://www.stubhub.com/sara-evans-santa-fe-tickets-11-4-2022/event/150235395/

https://tickets.holdmyticket.com/seats/395698

Thank you

[Lotusjoyce]

no map on site, please update

The Wallflowers
Gillioz Theatre | Springfield, MO
Tue, Dec 13, 2022, 8:00 PM

https://www.stubhub.com/wallflowers-springfield-tickets-12-13-2022/event/150542062/?quantity=2

https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=8933596&method...

[angeldulce18]

Hi Team,

Please update Floor GA to Floor (seated) sec. on event map.

Stubhub Link:

Nate Bargatze Tickets - StubHub

Primary Link:

Nate Bargatze: The Raincheck Tour Tickets Dec 03, 2022 North Little Rock, AR | Ticketmaster

[Indiana_Jones]

For Bert Kreischer at the Brookshire Grocery Arena in Bossier City on Sat April 1, please add the appropriate floor map to this event. See below for details. Thank you.

Stubhub Map: https://www.stubhub.com/bert-kreischer-bossier-city-tickets-4-1-2023/event/150566916/?quantity=2

Ticketmaster Official Map: https://www.ticketmaster.com/bert-kreischer-tops-off-world-tour-bossier-city-louisiana-04-01-2023/ev...

 

[Indiana_Jones]

Hi, please add Bert Kreischer in Edmonton at Northern Alberta Jubilee Auditorium on Fri March 3 at 7:00. Thanks! 

Seating Chart: https://www.ticketmaster.ca/bert-kreischer-tops-off-world-tour-edmonton-alberta-03-03-2023/event/110...

[lotus_gaymarie]

Event name: Ramirez 12/12/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/ramirez-seattle-tickets-12-12-2022/event/150431009/

Link to the event from the primary ticket provider :

https://www.ticketweb.com/event/ramirez-tragedy-of-a-clown-the-crocodile-tickets/12457795

[JONA]

Hi Team,

Seeking your assistance to updare StubHub  map for event below:

Event Name: Stars with Guitars
Venue: UB Center for the Arts - Mainstage Theatre, Buffalo, NY
Event Date & Time:  Wed, Nov 02, 2022, 7:30 PM

StubHub Link: https://www.stubhub.com/russell-dickerson-buffalo-tickets-11-2-2022/event/150490905/?quantity=1

Primary Link: https://www.ticketmaster.com/event/00005D37D5758BE0

Thanks, 

Jona

[lotus_gaymarie]

Event name: Fuerza Regida 10/30/22 

Link to the event on StubHub.com:

https://www.stubhub.com/fuerza-regida-sacramento-tickets-10-30-2022/event/150191763/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1C005CABB2144719

Kindly remove sections 6 and 8.

[jasonbrown021]

Currently trying to sell tickets to Bruno Mars at the Dolby Live in Las Vegas on 1/28/23 and when I go to list tickets it only shows VIP options and not individual sections of the venue. Can someone please assist?

[lotus_gaymarie]

Event name: Nick Swardson 10/29/22 9:45pm

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/event/150177606?quantity=0

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1C005CA3D1B37244