StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie · ‎10-25-2022

Event name: The Mavericks 12/15/22

Issue: MISSING FLOOR SECTIONS

Link to the event on StubHub.com:

https://www.stubhub.com/the-mavericks-san-jose-tickets-12-15-2022/event/150317464/?quantity=1

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1C005CF4075364F3

https://event.etix.com/ticket/online/performanceSale.do?

lotus_gaymarie · ‎10-25-2022

Event name: Brian Culbertson 12/31/22 @ 7pm

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/brian-culbertson-napa-tickets-12-31-2022/event/150489503/?quantity=1

Link to the event from the primary ticket provider :

https://www.ticketweb.com/event/new-years-eve-concert-with-blue-note-napa-tickets/12545995

Lotusjoyce · ‎10-25-2022

No map on site, please update

The map sections are Zone A, Zone B, Zone C

Sara Evans (21+ Event)

Buffalo Thunder Resort & Casino | Santa Fe, NM

Fri, Nov 04, 2022, 8:00 PM

https://www.stubhub.com/sara-evans-santa-fe-tickets-11-4-2022/event/150235395/

https://tickets.holdmyticket.com/seats/395698

Thank you

Lotusjoyce · ‎10-25-2022

no map on site, please update

The Wallflowers
Gillioz Theatre | Springfield, MO
Tue, Dec 13, 2022, 8:00 PM

https://www.stubhub.com/wallflowers-springfield-tickets-12-13-2022/event/150542062/?quantity=2

https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=8933596&method...

angeldulce18 · ‎10-25-2022

Hi Team,

Please update Floor GA to Floor (seated) sec. on event map.

Stubhub Link:

Nate Bargatze Tickets - StubHub

Primary Link:

Nate Bargatze: The Raincheck Tour Tickets Dec 03, 2022 North Little Rock, AR | Ticketmaster

Indiana_Jones · ‎10-26-2022

For Bert Kreischer at the Brookshire Grocery Arena in Bossier City on Sat April 1, please add the appropriate floor map to this event. See below for details. Thank you.

Stubhub Map: https://www.stubhub.com/bert-kreischer-bossier-city-tickets-4-1-2023/event/150566916/?quantity=2

Ticketmaster Official Map: https://www.ticketmaster.com/bert-kreischer-tops-off-world-tour-bossier-city-louisiana-04-01-2023/ev...