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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Re: StubHub section map for Colorado Buffaloes Basketball CU Events Center is numbered wrong as of 26 OCT 2022

Note: I posted a similar listing for Colorado Buffaloes basketball and the map is still incorrect. Stubhub -- please fix!

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Please add section 1, 2, 3, 4, 6

 

Carrie Underwood
Little Caesars Arena | Detroit, MI
Sun, Feb 26, 2023, 7:30 PM

 

https://www.stubhub.com/carrie-underwood-detroit-tickets-2-26-2023/event/105284577/?quantity=0&secti...

 

https://www.ticketmaster.com/event/08005CA996B11C76?

 

Screenshot 2022-11-15 211211.jpg

 

Thank you

 

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Pickles1234
Stagehand

Re: Map Errors on Site

Not sure if this is a map issue?
Invalid section
Trying to sell Taylor swift tickets for 4/30 for FLR-N section and every time I select it, it says invalid section. I noticed the other tickets for sale in this section just say “N” on the map but that is not an option in the drop down. Any ideas?
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Il Divo 03/08/23

 

Link to the event from Stubhub:

https://www.stubhub.com/il-divo-burlington-tickets-3-8-2023/event/150591573/?quantity=0


Link to the event from the primary ticket provider:

https://cart.flynnvt.org/18025/18262

 

NO MAP ON SITE

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maggielou
Team Mascot

Re: Map Errors on Site

All Fantasy Everything podcast

November 20, 2022

https://www.stubhub.com/all-fantasy-everything-podcast-portland-tickets-11-20-2022/event/150570451/

The event is GA but Stubhub's map doesn't offer that - it is showing sections. Event link:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=7155291&method=restoreToken'

 

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Noel Miller 04/16/23

Link to the event from Stubhub:

https://www.stubhub.com/noel-miller-boise-tickets-4-16-2023/event/150546615/?quantity=1


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1E005D3BE2573E69

 

Incorrect map on Stubhub:

Capture.JPG

 

Correcr map:

Capture1.JPG

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add FLOOR 1,2,3,4 and 6 sections for below event:

Event Name: Carrie Underwood
Venue: Little Caesars Arena|Detroit, MI
Event Date & Time: Sun, Feb 26, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/carrie-underwood-detroit-tickets-2-26-2023/event/105284577
Primary Link: https://www.ticketmaster.com/carrie-underwood-denim-and-rhinestones-tour-detroit-michigan-02-26-2023...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: The offspring 11/18/22 

 

Link to the event from Stubhub:

https://www.stubhub.com/the-offspring-winnipeg-tickets-11-18-2022/event/150471875/?quantity=1&sectio...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/11005D225216140B

 

Please remove the PIT section

Capture.JPG

 


Correct map:

Capture1.JPG

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Thievery Corporation 12/09/22 

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/thievery-corporation-wilmington-tickets-12-9-2022/event/150514016/?quantity=...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/02005D3CBC33463F

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