StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie · ‎11-17-2022

Hi Team,

Please update map on Stubhub for this event:

Nate Bargatze: The Be Funny Tour
Sun 26 Feb, 19:00
Baton Rouge River Center - Theater, Baton Rouge, LA

Stubhub Link: https://www.stubhub.com/nate-bargatze-baton-rouge-tickets-2-26-2023/event/150534211/?quantity=5

Primary Link: https://www.ticketmaster.com/event/1B005D3BD885729C

Thanks,

Quiennie

ltcnica08 · ‎11-17-2022

Hi Team,

Seeking your assistance to add Floor sections for below event:

Event Name: Mercyme
Venue: Bon Secours Wellness Arena|Greenville, SC
Event Date & Time: Fri, Nov 18, 2022, 7:00 PM
Stubhub Link: https://www.stubhub.com/mercyme-greenville-tickets-11-18-2022/event/104843633/
Primary Link: https://www.ticketmaster.com/event/2D005A95AAD5285D?wt.mc_id=EML_TMNT518680_579503_0[PC_eventImage&e...

Mauflores · ‎11-17-2022

Hi Team,

Seeking your assistance to add the stubhub map for this event:

Event Name: Brian Regan

Venue: Kimmel Center - Miller Theater

Event Date & Time: Jan 14, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/brian-regan-philadelphia-tickets-1-14-2023/event/150469696/?clickref=1101lwi...

Primary Link: https://www.kimmelculturalcampus.org/cart/index.aspx

JONA · ‎11-17-2022

Hi Team,

Kindly update StubHub map sections label from Orchestra to MAIN LEVEL for this Event : Dr. Jordan Peterson 03/03/23 to match the map on the primary markey with link below for reference :

https://www.etix.com/ticket/p/3108804/drjordan-bpetersonbeyond-order-regina-conexus-arts-centre?coun...

Thanks,

Jona