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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:


NPR Music Celebrates 15 Years
Mon Nov 28, 7:00 PM
930 Club, Washington, DC

Stubhub Link: https://www.stubhub.com/npr-national-public-radio-washington-tickets-11-28-2022/event/151176926/?qua...

Primary Link: https://www.ticketmaster.com/event/15005D2FA13C214F


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and add section  VIP Balcony for this event:

 

Brakence
Tue Nov 29, 8:00 PM
Bluebird Theater, Denver, CO


Stubhub Link: https://www.stubhub.com/brakence-denver-tickets-11-29-2022/event/150446037/?quantity=0&sections=3146...

Primary Link: https://www.axs.com/events/448344/brakence-tickets


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 


The Happy Fits: Under The Shade Of Green Tour
Wed Nov 30, 6:00 PM
House of Blues San Diego, San Diego, CA

Stubhub Link: https://www.stubhub.com/the-happy-fits-san-diego-tickets-11-30-2022/event/150251628/?quantity=5

Primary Link: https://concerts.livenation.com/event/0A005CCEB36C3595?wt.mc_id=EML_TMNT518680_476696_0[PC_eventImag...


Thanks,

Quiennie

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat on event below:

Cody Johnson

Vibrant Arena at The Mark|Moline, IL

Thu, Jun 15, 2023, 7:30 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add VIP GA on the map seat of the event below:

Suki Waterhouse

El Rey Theatre Los Angeles|Los Angeles, CA

Sat, Feb 11, 2023, 9:00 PM
Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Johnnyswim 12/10/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/johnnyswim-durham-tickets-12-10-2022/event/150460938/?quantity=1


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/online/performanceSale.do;jsessionid=3B69BEC06FCED79D155D0204A070D646?me...

 

 

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Steve Trevino 04/21/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/steve-trevino-laconia-tickets-4-21-2023/event/150587373/?quantity=0


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/2921559/steve-trevi%C3%B1o-laconia-colonial-theatre?partner_id=390&utm...

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name:Portland Trail Blazers Parking
Event Date & Time: 01/14/23  7:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-portland-trail-blazers-portland-tickets-1-14-2023/event/...
Primary Link: https://www.parkwhiz.com/moda-center-parking-2/dallas-mavericks-at-portland-trail-blazers-1236823/?v...

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Sierra Ferrell
Event Date & Time: 04/24/23  7:00 PM
Stubhub Link: https://www.stubhub.com/sierra-ferrell-santa-fe-tickets-4-24-2023/event/151251986/?quantity=3
Primary Link: https://tickets.lensic.org/8433/8434

 

Thank you

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Suki Waterhouse 
Venue: Le Studio TD|Montreal, QC
Event Date & Time: Wed, Jan 25, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/suki-waterhouse-montreal-tickets-1-25-2023/event/150555932/
Primary Link: https://www.ticketmaster.ca/event/31005D4CA4DF20DE?lang=en-ca&brand=evenko

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here