cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Marc Martel 06/03/23 

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/marc-martel-lynn-tickets-6-3-2023/event/150518385/?quantity=0


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005D34F97E615C

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Skillet and Theory of a Deadman

Arvest Bank Theatre at The Midland|Kansas City, MO

Fri, Mar 17, 2023, 7:00 PM
Reply
Loading...
zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the section PIT GA to Section Pit 1 and Pit 2 on this event:

 

Event Name: Cirque Du Soleil Twas The Night Before
Event Date & Time: 12/18/22  3:00 PM
Stubhub Link: https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-18-2022/ev...
Primary Link: https://concerts.livenation.com/twas-the-night-before-cirque-du-phoenix-arizona-12-18-2022/event/190...

 

Thank you !

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Twas the Night Before 12/21/22 @ 730pm

 

Please update the event map - change PIT GA into PIT 1 and PIT 2

 

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-21-2022/ev...


Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F6F137A2

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and the following sections for this event:

 

Usher
Sat Mar 04, 9:00 PM
Dolby Live at Park MGM, Las Vegas, Nevada

 

Sections to be add:

101B, 101A, 102,103A, and 103B

SLTBL and SRTBL


Stubhub Link:https://www.stubhub.com/usher-las-vegas-tickets-3-4-2023/event/150375071/?quantity=4

Kindly match the map on the primary market with link below for reference: https://www.ticketmaster.com/event/2E005D13A28B0C6A


Thanks,

Quiennie

 

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:


Bellamy Brothers
Thu Dec 08, 10:00 PM
Golden Nugget Las Vegas Hotel & Casino, Las Vegas, Nevada


Stubhub Link: https://www.stubhub.com/bellamy-brothers-las-vegas-tickets-12-8-2022/event/150058895/?quantity=4

Primary Link: https://www.ticketmaster.com/event/17005C82AF971C84


Thanks,

Quiennie

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

Modest Mouse: The Lonesome Crowded West Tour
Fri Dec 02, 7:00 PM
The Observatory North Park, San Diego, CA

Stubhub Link: https://www.stubhub.com/modest-mouse-san-diego-tickets-12-2-2022/event/150426973/?quantity=4

Primary Link: https://concerts.livenation.com/event/0B005D1BBB7F2A60?_ga=2.102030146.231606712.1665396513-87722301...


Thanks,

Quiennie

Reply
Loading...
ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add details for below event, can't see any listings and other details for event

 

Event Name: Alberta Ballet
Venue: Northern Alberta Jubilee Auditorium|Edmonton, AB
Event Date & Time: Sat, May 06, 2023, 7:30 PM
Stubhub Link: 
Primary Link:  https://www.ticketmaster.com/event/11005CE46A4310A6

Reply
Loading...
ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add details and make listings visible for below event:

Event Name: Vaultboy
Venue: Vinyl at Center Stage|Atlanta, GA
Event Date & Time: Fri, Feb 17, 2023, 8:00 PM
Stubhub Link:
Primary Link: https://www.ticketmaster.com/vaultboy-the-vaultboy-tour-atlanta-georgia-02-17-2023/event/0E005D69274...

Reply
Loading...
ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add details for below event:

Event Name: Vaultboy
Venue: Mercury Lounge-NY|New York, NY
Event Date & Time: Tue, Feb 21, 2023, 6:00 PM
Stubhub Link:
Primary Link: https://www.ticketmaster.com/the-vaultboy-tour-new-york-new-york-02-21-2023/event/00005D6AA7302DCA?

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here