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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please the missing sections to Stubhub map

Disney On Ice: Road Trip Adventures
Pechanga Arena | San Diego, CA
Sun, Jan 22, 2023, 1:00 PM

https://www.stubhub.com/disney-on-ice-san-diego-tickets-1-22-2023/event/151172802/?quantity=0

https://www.axs.com/events/450773/sun-1-22-1p-disney-on-ice-road-trip-adventures-tickets?_ga=2.48643...

Thanks

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Missing sections are LL16 and LL22

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add parking map for this event:

Event Name: Milwaukee Bucks Parking

Venue: Fiserv Forum Parking

Event Date & Time: Dec 02, 2022, 6:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-milwaukee-bucks-milwaukee-tickets-12-2-2022/event/150337...

Primary Link: https://www.ticketmaster.com/highland-parking-milwaukee-bucks-v-los-milwaukee-wisconsin-12-02-2022/e...parkv.JPG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for this event Big Head todd and the Monsters 01/27/23 to match the map on the primary market.
Kindly see link below for reference:

https://www.aomtheatre.com/event-ticket-buy/19801/

Thanks,

Jona

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting to remove 1-3, 102, 103 and 104 section and add the GA section on the event below:

Alter Bridge (21+ Event)

Yaamava Resort and Casino at San Manuel|Highland, CA

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly update the stubhub map this is a General admission event only . Below is the primary link for your reference.
The Sinclair|Cambridge, MA
Junior Boys 02/22/2023

Primary Link: https://www.axs.com/events/441843/junior-boys-tickets?skin=sinclair
stubhub link:https://www.stubhub.com/junior-boys-cambridge-tickets-2-22-2023/event/150313375/?quantity=0

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting to update the map seat on the event below:

Matchbox Twenty (Rescheduled from 9/17/2020, 9/23/2021, 5/20/2022)

RV Inn Style Resorts Amphitheater|Ridgefield, WA

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Rachelle22
Zamboni Driver

Detroit Pistons Parking

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Detroit Pistons Parking
Venue: Little Caesars Arena Parking|Detroit, MI
Event Date & Time: Dec 11, 2022, 6:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-detroit-pistons-detroit-tickets-12-11-2022/event/1503392...?
Primary Link: https://www.parkwhiz.com/little-caesars-arena-parking/los-angeles-lakers-at-detroit-pistons-1235740/

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here