Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[stubsellerhello]

Add event- Shane Gillis & Friends - The Stand NYC - 12/6 10pm
All seats are GA
https://thestandnyc.com//shows/show/5539/20221206-1000-pm-shane-gillis-friends

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Disney On Ice presents Into the Magic
Sat Apr 01, 3:00 PM
VyStar Veterans Memorial Arena, Jacksonville, FL

Stubhub Link: Disney On Ice 4/1/23 @ 3pm

Primary Link: Map Reference

Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to update map seat on the event below:

Disney On Ice: Road Trip Adventures

CHI Health Center Omaha|Omaha, NE

Sat, Mar 11, 2023, 11:00 AM

https://www.stubhub.com/disney-on-ice-presents-road-trip-adventures-omaha-tickets-3-11-2023/event/15...

https://www.ticketmaster.com/disney-on-ice-presents-road-trip-adventures/event/06005D16D4F2379C?bran...

Thank you

[mariefe_madrid]

Hi Team,

Requesting to update the map seat on the event below:

Almost Queen

College Street Music Hall|New Haven, CT'

Sat, Jan 28, 2023, 8:00 PM

https://www.stubhub.com/almost-queen-new-haven-tickets-1-28-2023/event/151220968/

https://www.eventbrite.com/e/almost-queen-a-tribute-to-queen-tickets-427976879367

Thank you

[swong004]

ReliaQuest Bowl (Mississippi State vs. Illinois)

Mon Jan 02, 12:00 PM
Raymond James Stadium, Tampa, Florida

The map is missing Sections Nest 1-Nest 8 located above Sections 120-126

Correct Map
https://www.ticketmaster.com/university-of-illinois-fighting-illini-v-tampa-florida-01-02-2023/event...

Incorrect Map
https://www.stubhub.com/reliaquest-bowl-tampa-tickets-1-2-2023/event/150438812/?quantity=0

[ltcnica08]

Hi Team,

Seeking your assistance to add Floor section for below event:

Event Name: Jim Gaffigan

Venue: Van Andel Arena|Grand Rapids, MI
Event Date & Time: Sat, Apr 15, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/
Primary Link: https://www.ticketmaster.com/event/08005C92CC72246F

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Mat Kearney

Thu 09 Feb, 20:00
Uptown Theatre Napa, Napa, CA

https://www.stubhub.com/mat-kearney-napa-tickets-2-9-2023/event/150376397/?quantity=1

https://www.ticketmaster.com/mat-kearney-napa-california-02-09-2023/event/1C005D16EA09524D?_gl=1*8y2...

Thank you

[lotus_gaymarie]

Event: Cirque Du Soleil 12/20/22

Kindly update the event map. Please change section PIT GA into sections PIT 1 and 2.

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-20-2022/ev...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F6F537AA

[lotus_gaymarie]

Event: Disney On Ice 12/10/22 11am

Kindly update the floor section on Stubhub map - missing sections 102-109.

Link to the event from Stubhub:

https://www.stubhub.com/disney-on-ice-into-the-magic-youngstown-youngstown-tickets-12-10-2022/event/...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/disney-on-ice-presents-into-the-youngstown-ohio-12-10-2022/event/05005D...

[angeldulce18]

Hi Team,

Please update not interactive event map.

Stubhub Link:

J.I.D Tickets - StubHub

Primary Link:

https://stubbs.frontgatetickets.com/event/xsve39w9zn94tyg3#_ga=2.6533882.951196368.1665698661-214700...