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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Denver Nuggets Parking
Event Date & Time: 01/01/23  6:00 PM
Primary Link: https://www.parkwhiz.com/ball-arena-parking/boston-celtics-at-denver-nuggets-1236029/?view=list

 

Thank you

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Sal Vulcano
Luther Burbank Center for the Arts - Ruth Finley Person Theater, Santa Rosa, CA
December 18, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/sal-vulcano-santa-rosa-tickets-12-18-2022/event/150585693/

 

Primary ticket provider link: https://tickets.lutherburbankcenter.org/0/4786

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Jump Little Children
Wed 21 Dec, 20:00
The Grey Eagle, Asheville, NC


Stubhub Link:https://www.stubhub.com/jump-little-children-asheville-tickets-12-21-2022/event/150376651/?quantity=...

Primary Link: https://www.etix.com/ticket/p/7382652/jump-little-childrenthe-farewell-tour-asheville-grey-eagle-mus...


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Montreal Canadiens at Colorado Avalanche

PARKING PASSES ONLY
Wed 21 Dec, 18:00
Ball Arena Parking Lots, Denver, Colorado

Stubhub Link: https://www.stubhub.com/parking-passes-only-montreal-canadiens-denver-tickets-12-21-2022/event/15028...

Primary Link: https://www.parkwhiz.com/ball-arena-parking/montreal-canadiens-at-colorado-avalanche-1225194/?view=l...


Thanks,

Quiennie

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: LARRY THE CABLE GUY
Event Date & Time: 03/10/23  10:00 PM
Stubhub Link: https://www.stubhub.com/larry-the-cable-guy-mount-pleasant-tickets-3-10-2023/event/151261557/?quanti...
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_metho...

 

Thank you !

Reply
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Christina66
Team Mascot

Re: Map Errors on Site

Levi’s stadium. Taylor swift. 7/29/23. Section C115 needs to be added on the drop down menu. See link not containing section C115

https://www.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=b73097d5-815c-4462-be02-393322a4690b
Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly add map on the Stubhub . Below is the primary link for your reference.
Detroit Pistons Parking
12/11/22 6PM

Primary Link: https://www.parkwhiz.com/little-caesars-arena-parking/los-angeles-lakers-at-detroit-pistons-1235740/...
Stubhub link:https://www.stubhub.com/parking-passes-only-detroit-pistons-detroit-tickets-12-11-2022/event/1503392...

Thank you!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Five Finger Death Punch 12/13/22

 

Kindly update the floor sections.

 

Link to the event from Stubhub:

https://www.stubhub.com/five-finger-death-punch-spokane-tickets-12-13-2022/event/150369413/?


Link to the event from the primary ticket provider:

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN22%3AE...

 

INCORRECT MAP:

Capture.JPG

 

CORRECT MAP:

2.JPG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: The Wallflowers 12/13/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/wallflowers-springfield-tickets-12-13-2022/event/150542062/?quantity=2


Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=8933596&method=restoreToken

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  The Mavericks 12/14/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/the-mavericks-santa-rosa-tickets-12-14-2022/event/150330592/?quantity=1


Link to the event from the primary ticket provider:

https://lutherburbankcenter.org/event/mavericks/

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here