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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: REO Speedwagon 01/11/23

 

Kindly make the event map interactive.

 

Link to the event from Stubhub:

https://www.stubhub.com/reo-speedwagon-thousand-oaks-tickets-1-11-2023/event/150506566/?sections=&ti...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0B005D34F3C52C6A

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assIstance to add map, SH link and map listings for below event:

Event Name:  Gimme Gimme Disco
Venue: House of Blues Boston|Boston, MA
Event Date & Time: Sat, Jan 14, 2023, 9:00 PM
Stubhub Link: NA
Primary Link: https://concerts.livenation.com/gimme-gimme-disco-18-boston-massachusetts-01-14-2023/event/01005D5AB...

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to populate Stubhub link, listings and map for below event:

Event Name: The Movement
Venue: House of Blues Boston|Boston, MA
Event Date & Time: Sat, Mar 25, 2023, 7:00 PM
Stubhub Link: NA
Primary Link: https://concerts.livenation.com/the-movement-always-with-me-tour-boston-massachusetts-03-25-2023/eve...

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat on the event below:

Jim Gaffigan (Rescheduled from 11/18/2022)

Van Andel Arena|Grand Rapids, MI

Sat, Apr 15, 2023, 7:00 PM

 

https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/?quantity=1

 

https://www.ticketmaster.com/event/08005C92CC72246F

 

Thank you

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to remove PIT GA and replace it to PIT 1 and PIT 2 on the event below:

Cirque Du Soleil Twas The Night Before

Arizona Financial Theatre|Phoenix, AZ

Thu, Dec 22, 2022, 7:30 PM

 

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-22-2022/ev...

 

https://concerts.livenation.com/event/19005D09F6F337A6

 

Thank you

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for this event.

Event Name: Columbus Blue Jackets Parking

Venue: Nationwide Arena Parking

Event Date & Time:  Dec 27, 2022, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-buffalo-sabres-columbus-tickets-12-27-2022/event/1502881...

Primary Link: https://arenadistrict.parkmobile.io/venues/nationwide-arena/events/131255

Reply
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smizera
Rookie

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a second follow up to update the map and add PIT1 and PIT2

Event Name: Trippie Redd 

Venue: Cross Insurance Center

Event Date & Time: Jan 21, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/trippie-redd-bangor-tickets-1-21-2023/event/150364516/?clickref=1011lwp4Krod...

Primary Link: https://www.ticketmaster.com/event/01005D0CDC1A79C6?wt.mc_id=EML_TMNT549497_1063172_0[PC_eventImage&... trip.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 2nd request to update time and make it 2:00PM

Event Name: Theresa Caputo

Venue: Visalia Fox Theatre

Event Date & Time: Jan 15, 2023, 3:00 PM

Stubhub Link: https://www.stubhub.com/theresa-caputo-visalia-tickets-1-15-2023/event/150543532/?clickref=1101lwoBN...

Primary Link:https://www.etix.com/ticket/p/5503513/theresa-caputo-livethe-experience-visalia-visalia-fox-theatre

Reply
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