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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update StubHub map  from PIT GA to PIT 1 and PIT 2 for this event Cirque Du Soleil 12/21/2022  to match the map on the primary market with link below for reference:

 

 

https://concerts.livenation.com/event/19005D09F6F137A2?wt.mc_id=EML_TMNT549495_1068342_0[PC_eventIma...

 

 

Thanks,

Jona

Reply
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wheatonmike
Waterboy

Re: Map Errors on Site

Kane Brown

August 3rd Soaring Eagle

It's listed for the indoor stage and the concert is outside.

 

https://www.soaringeaglecasino.com/static/Shows/Main%20Page/Outdoor_Seating_2018.pdf

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Usher 03/15/23 

 

Kindly update Stubhub map.

 

Incorrect map:

Capture.JPG

 

Correct map:

Capture1.JPG

 

 

 

Link to the event from Stubhub:

https://www.stubhub.com/usher-las-vegas-tickets-3-15-2023/event/150611428/?quantity=0&sections=&tick...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/2E005D13A2940C72

 

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Static X 02/27/23

 

Kindly update Stubhub map - event is General Admission only.

 

Link to the event from Stubhub:

https://www.stubhub.com/static-x-portland-tickets-2-27-2023/event/104995308/


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/2969188/staticxrise-of-the-machinewith-fear-factorydope-and-society-1-...

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting to update the map seat on the event below:

 

Machine Head
Sunshine Theater|Albuquerque, NM
Tue, Dec 20, 2022, 8:00 PM

 

https://www.stubhub.com/machine-head-albuquerque-tickets-12-20-2022/event/150448401/

 

https://tickets.holdmyticket.com/tickets/392991

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  The Mavericks 12/14/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/the-mavericks-santa-rosa-tickets-12-14-2022/event/150330592/?quantity=1

 

Link to the event from the primary ticket provider:

https://lutherburbankcenter.org/event/mavericks/

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Sal Vulcano 12/18/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/sal-vulcano-santa-rosa-tickets-12-18-2022/event/150585693/?quantity=1


Link to the event from the primary ticket provider:

https://tickets.lutherburbankcenter.org/0/4786

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing VIP West Lower Field Viewing and Upper Deck Viewing on event map.

 

Stubhub Link:

Subtronics Tickets - StubHub

 

Primary Link:

Subtronics (frontgatetickets.com)

 

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update map for this event and add
DRESS CIRCLE
PARTERRE
MEZZANINE

Event Name: Itzhak Perlman

Venue: Mesa Arts Center - Ikeda Theater

Event Date & Time:

Stubhub Link: Feb 19, 2023, 7:30 PM

Primary Link: https://boxoffice.mesaartscenter.com/Online/default.asp?BOset::WScontent::SearchCriteria::search_cri... mesae.JPG

Reply
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rcrodriguez7
Team Mascot

Re: Map Errors on Site

Hello,

I tried to list some parking pass for sale but my location is not listed.

Event parking section:

615 Stadium dr
Arlington, TX 76011

Please update this to add tickets for parking pass for sale.

Regards

Reply
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