cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

coop2391
Pit Crew

Re: Map Errors on Site

The Smile on 12/16/22 in Seatle, WA should be GA and not have resevered sections 

https://www.ticketmaster.com/the-smile-seattle-washington-12-16-2022/event/0F005CC736776BEE

 

smileee.PNG

Reply
Loading...
ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add VIP section  for below event:

Event Name:  Pinky Patel (18+ Event)
Venue: Orange Peel|Asheville, NC
Event Date & Time: Fri, Apr 07, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/pinky-patel-asheville-tickets-4-7-2023/event/151222073/
Primary Link: https://www.etix.com/ticket/p/4471680

Reply
Loading...
ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: The Breakfast Club
Venue: Orange Peel|Asheville, NC
Event Date & Time: Fri, Jan 13, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/the-breakfast-club-80s-tribute-band-asheville-tickets-1-13-2023/event/150595...
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=7845671&method...

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Steve Trevino 12/17/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/steve-trevino-tucson-tickets-12-17-2022/event/150321933/?quantity=1


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/19005CD524BC51B7

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Colorado Avalanche Parking 12/21/22

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/parking-passes-only-montreal-canadiens-denver-tickets-12-21-2022/event/15028...


Link to the event from the primary ticket provider:

https://www.parkwhiz.com/ball-arena-parking/montreal-canadiens-at-colorado-avalanche-1225194/

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Twas the Night Before 12/22/22

 

Kindly change section PIT GA into PIT 1 and PIT 2.

 

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-22-2022/ev...


Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F6F337A6

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add this event on stubhub

Event Name: Noel Miller

Venue: Orpheum Theatre - Phoenix

Event Date & Time: Apr 30, 2023, 8:00 PM

Primary Link: https://event.etix.com/ticket/p/3832885/noel-millereverything-is-fked-phoenix-orpheum-theatre-phoeni...

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the Venue name for this event to Orpheum Theatre - Phoenix and add the map as well 

Event Name: Noel Miller

Venue: Orpheum Theatre - Phoenix

Event Date & Time: Apr 30, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/noel-miller-phoenix-tickets-4-30-2023/event/150584713/?clickref=1011lwpn3Xpz...

Primary Link: https://event.etix.com/ticket/p/3832885/noel-millereverything-is-fked-phoenix-orpheum-theatre-phoeni...mapo.JPG

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Reply
Loading...
Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the GA Floor

 

Paramore
Value City Arena at Schottenstein Center | Columbus, OH
Sat, Jun 10, 2023, 7:00 PM

 

https://www.stubhub.com/paramore-columbus-tickets-6-10-2023/event/151197107/?quantity=0

 

https://www.ticketmaster.com/event/05005D6312916F50?wt.mc_id=EML_TMNT549497_1106252_0[PC_eventImage&...

 

Screenshot 2022-12-14 200554.jpg

 

Thank you

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here