Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[GilAvraham]

Hi,
event name: Ateez Tickets (Rescheduled from Feb 28 2023)
event date: Tue Feb 28, 7:30 PM
Link to the event on our site: the event in stubHub

A link to a correct map: seller site
thanks, gil.

[lotus_gaymarie]

Event: Twas the Night Before 12/18/22 3:00 PM

Kindly divide PIT section into PIT 1 and PIT 2.

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-18-2022/ev...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F524375A

[lotus_gaymarie]

Event: Death Cab for Cutie 02/06/23

Link to the event from Stubhub:

https://www.stubhub.com/death-cab-for-cutie-kansas-city-tickets-2-6-2023/event/150485049/

Link to the event from the primary ticket provider:

https://www.axs.com/events/433602/death-cab-for-cutie-tickets

Incorrect map:

Correct map:

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Nate Bargatze

Freedom Hall Civic Center-TN|Johnson City, TN

Fri, Apr 14, 2023, 7:00 PM

https://www.stubhub.com/nate-bargatze-johnson-city-tickets-4-14-2023/event/150586637/?quantity=1

https://www.etix.com/ticket/p/2268113/nate-bargatzethe-be-funny-tour-johnson-city-freedom-hall-civic...

Thank you

[BMakler78]

Add Reserved Seating on Floor:

SH:

https://www.stubhub.com/jr-de-guzman-montclair-tickets-4-28-2023/event/151261713/

Primary: https://www.ticketmaster.com/jr-de-guzman-later-that-evening-montclair-new-jersey-04-28-2023/event/0...

[lotus_gaymarie]

Event: Grand Funk Railroad 05/19/23 8:00 PM

Link to the event from Stubhub:

https://www.stubhub.com/grand-funk-railroad-biloxi-tickets-5-19-2023/event/151302567/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1B005C70D0836EA0

Incorrect map:

Correct map:

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Chris D'Elia
Venue: RP Funding Center Youkey Theatre|Lakeland, FL
Event Date & Time: Thu, Jan 26, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/chris-d-elia-lakeland-tickets-1-26-2023/event/150535859/?quantity=2

Primary Link: https://rpfundingcenter.com/event-details/?eventId=31555

[dalealivezey]

https://www.cityarts.net/event/fran-lebowitz-3/

Wednesday, February 1, 2023 at 7:30pm

Sydney Goldstein Theater, 275 Hayes Street, San Francisco, CA 94102

[dalealivezey]

@TeamStubHub1 

[dalealivezey]

Fran Lebowitz is the event at Sydney Goldstein Theater in San Francisco (you have many other events at this venue).

event info

https://www.cityarts.net/event/fran-lebowitz-3/

@TeamStubHub1