Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Kindly update StubHub map and add Sections 100 to 106  to match the map on the primary market with link below for reference:

  https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AJD0315%...

Thanks,

Jona

[lotustixmalou]

Hi team,

Please, change sections VIP 101 and VIP 103 to 101B, 101A, 102, 103A and 103B on Stubhub map:
Usher
Dolby Live at Park MGM, Las Vegas, NV
July 04, 2023, 9:00 PM

Stubhub link: https://www.stubhub.com/usher-las-vegas-tickets-7-4-2023/event/150375070/

Primary ticket provider link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-07-04-2023/event/2E00...

[jdaz72]

When trying to list tickets, rows are not able to be selected for section 132 at Chase Field.  It just shows "none specified"

• Event Name: Morgan Wallen: One Night At A Time World Tour
• Event Date: Wednesday, July 19, 2023, 4:00 PM
• Link to the event on our site: https://www.stubhub.com/morgan-wallen-phoenix-tickets-7-19-2023/event/151297452/
• A link to a correct map (if you have one): the issue is that there are no rows to select when section 132 is chosen for selling tickets; otherwise the map is correct

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Chase Matthew 
Venue: The City Center|Champaign, IL
Event Date & Time: Fri, Mar 24, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/chase-matthew-champaign-tickets-3-24-2023/event/151322995/
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

[teddylegend]

Hi,

Can you please list 

Bert Kreischer

Tempe AZ Mullett Arena

2/11/23...this is a 3rd show...the first 2 are already listed

thanks

https://www.ticketmaster.com/bert-kreischer-completely-blitzed-tempe-arizona-02-11-2023/event/19005D...

[ticketfan05]

Please add Acme's Disco Rodeo New Year's Eve Party Downtown Nashville 2023.

https://www.eventbrite.com/e/acmes-disco-rodeo-new-years-eve-party-downtown-nashville-2023-tickets-4...

[ltcnica08]

Hi Team,

Seeking your assistance to add Balcony section to the map for below event:

Event Name: Chase Matthew 
Venue: Joes Live Rosemont|Rosemont, IL
Event Date & Time: Thu, Mar 23, 2023, 7:45 PM
Stubhub Link: https://www.stubhub.com/chase-matthew-rosemont-tickets-3-23-2023/event/151305681/
Primary Link: https://www.ticketweb.com/event/chase-matthew-love-you-again-joes-live-rosemont-tickets/12736025?

[BoarOnTheFloor]

Please add an event listing for the following event:

Artist: Flash, Brand New Day VI

Date and Show Time: December 31, 2022 at 9:00 PM 

Restrictions: Ages 21+

Venue and Address: Flash, 645 Florida AVE NW
Washington, DC 20001

SHOW URL: https://www.flashdc.com/e?id=z6FTibMyvdhttps://tickets.taogroup.com/e/loud-luxury-marquee-new-york-2...

[BoarOnTheFloor]

Hi, this event is this weekend.

Hoping it can be posted before it. 

Thanks!

[ltcnica08]

Hi Team,

Seeking your assistance to add mezzanine section for below event:

Event Name: Lake Street Dive (18+ Event)
Venue: Roadrunner|Boston, MA
Event Date & Time:  

Sat, Dec 31, 2022, 8:30 PM

Stubhub Link: https://www.stubhub.com/lake-street-dive-boston-tickets-12-31-2022/event/150465783/?
Primary Link: https://www.axs.com/events/446417/lake-street-dive-tickets