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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

cmolinaro
Waterboy

Re: Map Errors on Site

- Event Name: Dave Chappelle - Toronto

- Event Date: January 1, 2023

- Link to the event on our site:

https://www.stubhub.ca/dave-chappelle-toronto-tickets-1-1-2023/event/150507130/?quantity=2&sections=...

 

It will not let you list tickets for sale ie Row 10 , it starts at Row 16 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Jason Isbell 02/03/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/jason-isbell-ashland-tickets-2-3-2023/event/150510987/?quantity=1


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/7263725/jason-isbell-and-the-400-unit-wpeter-one-ashland-paramount-art...

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add VIP table for 4, for 6 and for 8 to Stubhub map for below event:
Trapt
Tailgaters Sports Bar and Grill, Bolingbrook, IL
January 06, 2023, 7:00 PM

 

Stubhub link: https://www.stubhub.com/trapt-bolingbrook-tickets-1-6-2023/event/151210615/

 

Primary ticket provider link: https://www.ticketweb.com/event/trapt-20-year-anniversary-tour-tailgaters-sports-bar-and-grill-ticke...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Angel Olsen 02/08/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/angel-olsen-woodstock-tickets-2-8-2023/event/151225783/?quantity=1


Link to the event from the primary ticket provider:

https://wl.seetickets.us/event/Angel-Olsen-and-The-Big-Time-Band/506732?afflky=BearsvilleTheater

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Blueys Big Play
Mechanics Bank Theater, Bakersfield, CA
January 19, 2023, 6:00 PM

 

Stubhub link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/

 

Primary ticket provider link: https://tix.axs.com/rXWFCQAAAAAfGyxaAgAAAAAc%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEU1lY2hhbmljcy10aGVhdGVyAP...

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change Main Floor to General Admission on Stubhub map for below event:
Taylor Swift Party
House of Blues Chicago, Chicago, IL
January 20, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/taylor-swift-night-the-taylor-party-chicago-tickets-1-20-2023/event/15046614...

 

Primary ticket provider link: https://concerts.livenation.com/event/04005D309ED249FE

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to make the map interactive on this event:

 

Event Name: Eddie Griffin
Event Date & Time: 06/23/23  7:30 PM
Stubhub Link: https://www.stubhub.com/eddie-griffin-san-jose-tickets-6-23-2023/event/151265259/
Primary Link: https://www.ticketweb.com/event/eddie-griffin-san-jose-improv-tickets/12722485?pl=sanjoseimprov&REFI...

 

Thank you !

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please, add Mezzanine section to Stubhub map on below event:

Itzhak Perlman
Sun Feb 19, 7:30 PM
Piper Repertory Theater at Mesa Arts Center, Mesa, AZ

Stubhub link: https://www.stubhub.com/itzhak-perlman-mesa-tickets-2-19-2023/event/150198559/?quantity=0

Primary link: https://boxoffice.mesaartscenter.com/Online/default.asp?BOset::WScontent::SearchCriteria::search_cri...

Thanks,

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and the following sections for this event:

 

Usher
Sat Mar 04, 9:00 PM
Dolby Live at Park MGM, Las Vegas, Nevada

 

Sections to be add:
101A, 101B, 102, 103A and 103B
SLTBL and SRTBL

 

Stubhub link: https://www.stubhub.com/usher-las-vegas-tickets-3-4-2023/event/150375071/?quantity=0

 

Primary link: https://www.ticketmaster.com/event/2E005D13A28B0C6A


Thanks,

 

Quiennie

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Community Log-In Changes May 1st
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Read about the changes here