Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[LVALLE114]

I'm looking at tickets for March 30th 2023 Arizona Diamondbacks at Los Angeles Dodgers (home opener @ Dodger Stadium). I noticed that Field Section 1FD-15FD rows D and M, 17FD-18FD rows D & M, & 21FD-25FD rows D & M are seats 101, 102, 103, and 104.

Field Section seats at Dodger Stadium don't go that high in numbers.  I think this seats 101-104 are maybe in the reserve level and not Field Section. 

[Mauflores]

Hi Team,

Seeking your assistance to update the map for this event and add the FLOOR section:

Event Name: Junior H

Venue: 713 Music Hall

Event Date & Time: Fri, Jan 27, 2023, 7:45 PM

Stubhub Link: https://www.stubhub.com/junior-h-houston-tickets-9-29-2022/event/150356065/?clickref=1101lwq9LaHp&ut...

Primary Link: https://concerts.livenation.com/event/3A005CCD9EB738CF?wt.mc_id=EML_TMNT549497_1288984_0[PC_eventIma... 

[Mauflores]

Hi Team,

Seeking your assistance to update the orchestra section for this event and also add PIT section.
 

Event Name: Nate Bargatze

Venue: Chrysler Hall

Event Date & Time: May 07, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/nate-bargatze-norfolk-tickets-5-7-2023/event/151296535/?clickref=1011lwt54tQ...

Primary Link: https://www.ticketmaster.com/event/01005D79CFD1697F?wt.mc_id=EML_TMNT549497_1289710_0[PC_eventImage&...

[zhariiel]

Hi Team, 

Seeking your assistance to add map on this event:

Event Name: Matt Nathanson
Event Date & Time: 02/28/23  6:00 PM
Stubhub Link: https://www.stubhub.com/matt-nathanson-toronto-tickets-2-28-2023/event/151297783/?quantity=0
Primary Link: https://www.ticketmaster.ca/event/10005D83D47321D6

Thank you !

[lotus_gaymarie]

Event:  Tracy Morgan 3/11/23 930pm

Kindly add VIP section on the event map.

Link to the event from Stubhub:

https://www.stubhub.com/tracy-morgan-west-nyack-tickets-3-11-2023/event/151288070/

Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/tracy-morgan-west-nyack-levity-live-tickets/12720295?pl=palisadeslev...

[lotus_gaymarie]

Event:  City Morgue 3/29/23 

Link to the event from Stubhub:

https://www.stubhub.com/city-morgue-boston-tickets-3-29-2023/event/151298270/?quantity=0&sections=&t...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005D6B7AC71334

Incorrect map:

Correct map:

[lotus_gaymarie]

Event: TRAPT 01/06/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/trapt-bolingbrook-tickets-1-6-2023/event/151210615/?quantity=1

Link to the event from the primary ticket provider:

https://www.vividseats.com/trapt-tickets-bolingbrook-tailgaters-sports-bar-and-grill-1-6-2023--conce...

[lotus_gaymarie]

Event: LOTOS Music Festival 01/07/23

KINDLY UPDATE THE EVENT MAP ON STUBHUB.

Link to the event from Stubhub:

https://www.stubhub.com/lotos-music-festival-delray-beach-tickets-1-7-2023/event/150485932/?quantity...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0D005D2EE830D639

Incorrect map:

Correct map:

[ltcnica08]

Hi Team,

Seeking your assistance to make map interactive, listings are not mapping to its section for below event:

Event Name: Jerry Seinfeld (21+ Event
Venue: The Hall at Live Casino and Hotel - Hanover|Hanover, MD
Event Date & Time: Fri, May 19, 2023, 9:00 PM
Stubhub Link: https://www.stubhub.com/jerry-seinfeld-hanover-tickets-5-19-2023/event/105206198/
Primary Link: https://www.axs.com/events/425068/jerry-seinfeld-tickets

[Lotusjoyce]

Please add Floor 104 to Stubhub map for this event:

Jerry Seinfeld (21+ Event)
The Hall at Live Casino and Hotel - Hanover | Hanover, MD
Fri, May 19, 2023, 9:00 PM

Stubhub link: 

https://www.stubhub.com/jerry-seinfeld-hanover-tickets-5-19-2023/event/105206198/?quantity=0&priceRa...

Primary link:

https://www.axs.com/events/425068/jerry-seinfeld-tickets

Thank you