Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[zhariiel]

Hi Team, 

Seeking your assistance to add section orchestra pit on this event:

Event Name: Ain't Too Proud
Event Date & Time: 02/18/23 8pm
Stubhub Link:https://www.stubhub.com/ain-t-too-proud-reno-tickets-2-18-2023/event/151176078/?quantity=0&sections=...
Primary Link: https://pioneercenter.com/Online/mapSelect.asp

Thank you !

[mhayes0908]

Hello,

The event Pepsi Gulf Coast Jam is posted incorrectly on Stubhubs website. This event is a 4 day event, with single days as well. Stubhub has only one day listed and the listings that are selling for it are for 4day. Can you please fix this and also add all of the single day passes? 

2023 Pepsi Gulf Coast Jam - 4 Day Pass (6/1 - 6/4)

https://gulfcoastjam.com/

Stubhubs incorrect link https://www.stubhub.com/gulf-coast-jam-panama-city-beach-tickets-6-1-2023/event/150420144/?quantity=...

Thanks

[mhayes0908]

I have been trying to get this event added to stubhub for a very long time. This is a very hot event that is selling a lot of tickets. I can't understand why stubhub's mapping team is so incredibly behind with posting events and having them posted correctly. Lots of lost revenue for stubhub. 

[drift_raft]

Hi,

I'm trying to sell tickets, but the rows of section 3 at this event are listed on StubHub as only going up to row E, when they actually go up to row Q. Thanks for your help.

StubHub Event Name: Impractical Jokers

Event Date: February 19, 2023

StubHub URL: https://www.stubhub.com/the-cast-of-impractical-jokers-washington-tickets-2-19-2023/event/150547851/...

Primary Ticketing URL: https://www.ticketmaster.com/impractical-jokers-the-drive-drive-drive-washington-district-of-columbi...

[zhariiel]

Hi Team, 

Seeking your assistance to add section PIT on this event:

Event Name: Ain't Too Proud
Event Date & Time: 2/19/2023 1pm
Stubhub Link: https://www.stubhub.com/ain-t-too-proud-reno-tickets-2-19-2023/event/151171599/?quantity=0&priceRang...
Primary Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=AintTooProud...

Thank you !

[angeldulce18]

Hi Team,

Please update not interactive event map, having mapping issues with our listings.

Stubhub Link:

On Your Feet! - Touring Tickets - StubHub

[Rachelle22]

Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: The Interrupters and Frank Turner
Venue: Bogarts|Cincinnati, OH
Event Date & Time: May 19, 2023, 6:30 PM
Stubhub Link: https://www.stubhub.com/frank-turner-cincinnati-tickets-5-19-2023/event/151320787/?
Primary Link: https://concerts.livenation.com/frank-turner-the-sleeping-souls-and-cincinnati-ohio-05-19-2023/event...

[Mauflores]

Hi Team,

Seeking your assistance to  update the map for the event and remove GOLDEN CIRCLE:

Event Name: Les Miserables

Venue: Buell Theatre

Event Date & Time: Sat, May 20, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dear-evan-hansen-san-francisco-san-francisco-tickets-2-18-2023/event/1503889...

Primary Link: https://tickets.denvercenter.org/Online/mapSelect.asp

[Mauflores]

Hi Team,

Seeking your assistance to add the parking map for these event on stubhub:

Event Name: Portland Trail Blazers Parking

Venue: Moda Center Parking

Event Date & Time: Jan 23, 2023, 7:01 PM to Mar 17, 2023 7:01 PM

Stubhub Link: https://www.stubhub.com/secure/search?q=Moda+Center&sellSearch=false&gridFilterType=1

Primary Link: https://www.parkwhiz.com/moda-center-parking-2/

[Mauflores]

Hi Team,

Seeking your assistance to add the parking map for this event.

Event Name: Detroit Red Wings Parking

Venue: Little Caesars Arena Parking

Event Date & Time: Sat, Feb 25, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-detroit-red-wings-detroit-tickets-2-25-2023/event/150288...

Primary Link:https://www.parkwhiz.com/little-caesars-arena-parking/