Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event; balcony section should appear as GA Balcony 

Event Name: Subtronics
Venue: Masonic Temple - Detroit|Detroit, MI
Event Date & Time: Sat, Mar 11, 2023, 8:15 PM
Stubhub Link: https://www.stubhub.com/subtronics-detroit-tickets-3-11-2023/event/150484125/
Primary Link: https://www.axs.com/events/450478/subtronics-tickets

[angeldulce18]

Hi Team,

Please update unavailable event map. Kindly refer to primary link provided.

Stubhub Link:

https://www.stubhub.com/one-night-of-queen-redding-tickets-3-4-2023/event/150438491/

Pimary Link:

One Night Of Queen Tickets | Redding, CA | Cascade Theatre (etix.com)

[Jessjess23]

Hi I'm trying to sell 2 RBD tickets to the show on 10/22/2023 but the section is not listed. It's section FLRB4, thoughts

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map: Mezzanine and Orchestra sections. They should have Mezzanine Right, Mezzanine Left, Orchestra Right and Orchestra Left. 

Fiddler on the Roof
Clayton Center for the Arts Maryville | Maryville, TN
Sat, Feb 11, 2023, 7:30 PM

https://www.etix.com/ticket/p/7475012/fiddler-on-the-roof-maryville-the-clayton-center-for-the-arts-...

Thank you

[zhariiel]

Hi Team, 

Seeking your assistance to add mission section orchestra pit on this event:

Event Name: Ain't Too Proud
Event Date & Time: 02/16/23 730pm
Stubhub Link: https://www.stubhub.com/ain-t-too-proud-reno-tickets-2-16-2023/event/151171618/?quantity=0
Primary Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=AintTooProud...

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to add the missing section GA Booth on this event:

Event Name: Pablo Francisco
Event Date & Time: 02/11/23 7.30pm
Stubhub Link: https://www.stubhub.com/pablo-francisco-brea-tickets-2-11-2023/event/151370475/?quantity=0
Primary Link: https://www.ticketweb.com/event/pablo-francisco-brea-improv-tickets/12827455?pl=breaimprov&REFID=bre...

Thank you !

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Anastasia

Playhouse on Rodney Square|Wilmington, DE

Sun, Feb 12, 2023, 2:00 PM

https://www.stubhub.com/anastasia-wilmington-tickets-2-12-2023/event/151197932/

https://tickets.thegrandwilmington.org/7221/7227

Thank you

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Jackiem Joyner 
Venue: Humphreys Backstage Live|San Diego, CA
Event Date & Time:  Feb 05, 2023, 6:00 PM
Stubhub Link: https://www.stubhub.com/jackiem-joyner-san-diego-tickets-2-5-2023/event/151343001/
Primary Link: https://www.ticketmaster.com/event/0A005D97938C172B

[Rachelle22]

Hi Team,
Seeking your assistance to update event map for below event:
Event Name:Theresa Caputo
Venue: Pechanga Entertainment Center|Temecula, CA
Event Date & Time: Jan 28, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-28-2023/event/150495180/
Primary Link:https://www.ticketmaster.com/event/0A005D35C62A41A2

[Rachelle22]

Hi Team,
Seeking your assistance to make Section GA FLOOR interactive for below event:
Event Name: Damso
Venue:Videotron Centre|Quebec City, QC
Event Date & Time: Jan 27, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/damso-quebec-tickets-1-27-2023/event/150488459/
Primary Link: https://www.ticketmaster.ca/event/31005D28DC044FEA