Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Sabrina Carpenter

The Factory - Chesterfield|Chesterfield, MO

Sun, Apr 30, 2023, 8:00 PM

https://www.stubhub.com/sabrina-carpenter-chesterfield-tickets-4-30-2023/event/151316808/?quantity=1

https://www.ticketmaster.com/event/21005D8B29AD0F1D?irgwc=1&clickid=T9lVcHUCIxyNTF52tUUz830pUkAzCOWS...

[dkozar]

- Ne-yo

- April 29, 2023

Stubhub map

- https://www.stubhub.com/ne-yo-los-angeles-tickets-4-29-2023/event/151407103/?quantity=2&sections=525...

Correct map :

https://www.ticketmaster.com/neyo-robin-thicke-mario-live-in-los-angeles-california-04-29-2023/event...

[aj123]

Hi Team,

Seeking your assistance to add Preferred Premium Seating section on the map for below event:

Event Name: Casey Frey
Venue: Cobbs Comedy Club, San Francisco, CA
Event Date & Time: 04/04/23 10:15AM

Stubhub Link: https://www.stubhub.com/casey-frey-san-francisco-tickets-4-4-2023/event/151437443/?quantity=0&sectio...

Primary Link: https://concerts.livenation.com/casey-frey-san-francisco-california-04-04-2023/event/1C005E337D4F189...

Thanks

[bscott60]

Ringo Starr at Pechanga on 5/19/23 is listed twice on the exchange.

The second and correct one at Pechanga Entertainment Center does not currently have a seating chart.  Please add the seating chart.  Link to the correct chart below:

https://www.pechanga.com/uploads/assets/venues/Summit-Seating-Chart-Map-2023.pdf

event link:

https://www.ticketmaster.com/ringo-starr-and-his-all-starr-temecula-california-05-19-2023/event/0A00...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: My Fair Lady
Venue: Ordway Center for Performing Arts|Saint Paul, MN
Event Date & Time: Wed, Mar 22, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/my-fair-lady-saint-paul-saint-paul-tickets-3-22-2023/event/150199501/ 
Primary Link: https://ordway.org/events/my-fair-lady/

[lotus_gaymarie]

Event: Nate Bargatze 04/14/23 7PM

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/nate-bargatze-johnson-city-tickets-4-14-2023/event/150586637/

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Big Thief 
Venue:  The Eastern|Atlanta, GA
Event Date & Time: Fri, Feb 24, 2023, 8:30 PM
Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/
Primary Link: https://tix.axs.com/xchIGgAAAABGQs9%2fAAAAAADc%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f...

[lotus_gaymarie]

Event: Anastasia 2/10/23 8pm

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/anastasia-wilmington-tickets-2-10-2023/event/151198317/

Link to the event from the primary ticket provider:

https://tickets.thegrandwilmington.org/7221/7223

[ltcnica08]

Hi Team,

Seeking your assistance to add VIP RESERVED section for below event:

Event Name: Nick Swardson 
Venue: Improv Comedy Club - Chicago|Schaumburg, IL
Event Date & Time: Fri, Apr 28, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/nick-swardson-schaumburg-tickets-4-28-2023/event/151367966/
Primary Link https://www.ticketweb.com/event/nick-swardson-chicago-improv-tickets/12824755

[Lotusjoyce]

Hi Team,

Please add PIT section to Stubhub map for this event:

Shen Yun Performing Arts
Linda Ronstadt Music Hall | Tucson, AZ
Sun, Feb 12, 2023, 1:00 PM

https://www.ticketmaster.com/event/19005D58EC6639DD?

https://www.stubhub.com/shen-yun-tucson-tickets-2-12-2023/event/151173053/?quantity=0

Thank you