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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Chris Distefano

Tower Theatre-Fresno|Fresno, CA

Fri, Feb 24, 2023, 7:00 PM

 

https://www.tix.com/ticket-sales/towertheatrefresno/3963/event/1311458

 

https://www.stubhub.com/chris-distefano-fresno-tickets-2-24-2023/event/151410762/

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor GA Sec. on Stubhub event map.

 

Stubhub Link:

Seven Lions Tickets - StubHub

 

Primary Link:

Seven Lions: Beyond The Veil - The Journey III Tour Tickets May 13, 2023 Boston, MA | Ticketmaster

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GENERAL ADMISSION BALCONY and GENERAL ADMISSION FLOOR

Event Name: City Morgue

Venue: The Regency Ballroom

Event Date & Time: Thu, Apr 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/city-morgue-san-francisco-tickets-4-27-2023/event/151301096/?clickref=1011lw...

Primary Link: https://www.axs.com/events/459283/city-morgue-tickets?skin=goldenvoice

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Cooper Alan
Fri 17 Mar 2023 18:00
The L, Horseheads, New York

Stubhub Link: https://www.stubhub.com/cooper-alan-horseheads-tickets-3-17-2023/event/151393155/?quantity=0

Primary Link: https://www.eventbrite.com/e/the-l-presents-cooper-alan-2023-spring-tour-tickets-506978314787


Thanks,

Quiennie

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please change the Orchestra Sections to General Admission section in Stubhub map

 

Dark Star Orchestra

Kirby Center Wilkes-Barre, PA

Fri, Mar 17, 2023, 8:00 PM

 

https://www.stubhub.com/dark-star-orchestra-wilkes-barre-tickets-3-17-2023/event/151379722/?quantity...

 

https://www.ticketmaster.com/event/02005E2AD3095EB5

 

Screenshot 2023-02-09 215632.jpg

 

Thank you 

Reply
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pr
Umpire

Could you fix event so rows can be listed in lower sections

I have tickets in section 122 for 

Wednesday, 19 July 2023 19:00 (event local time) at CHI Health Center Omaha - (Formerly Centurylink Center),Omaha
 
You can put in a section number however you can not put the row section.  Not sure why someone would buy tickets when they don't know what row they are sitting in.  Is it possible that this can be fixed.  Thank you for your work.
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standardnine
Zamboni Driver

Re: Map Errors on Site

Hello team, 

 

Please update the map for this event; 

 

The Charlatans UK (21+ Event)Showbox at the Market|Seattle, WA

Tue, Feb 14, 2023, 8:30 PM

 

Reference Link: http://www.vividseats.com/shop/viewTickets.shtml?productionId=4218467

 

Stubhub Link: https://www.stubhub.com/the-charlatans-seattle-tickets-2-14-2023/event/151299065/

 

Thank you, 

 

Stephanie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please correct seat map and add the following sections on stubhub for this event:

 

Mezzanine Right, Mezzanine Center, Mezzanine Left, Orchestra Right, Orchestra Center, and Orchestra Left.

 

Father John Misty
Thu 20 Apr 2023 20:00
Columbus Theatre, Providence, RI

Stubhub Link: https://www.stubhub.com/father-john-misty-providence-tickets-4-20-2023/event/151379758/?quantity=0

Primary Link: https://www.tixr.com/groups/columbustheatre/events/father-john-misty-58810


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for this event map:

Event Name: Father John Misty

Venue: The Forum Harrisburg

Event Date & Time: Thu, Apr 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/father-john-misty-harrisburg-tickets-4-27-2023/event/151376346/?clickref=101...father.JPG

Primary Link:

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Flatland Cavalry
Fri 19 May 2023 19:00
The Depot, Salt Lake City, UT

Stubhub Link: https://www.stubhub.com/flatland-cavalry-salt-lake-city-tickets-5-19-2023/event/151391441/?quantity=

Primary Link: https://concerts.livenation.com/flatland-cavalry-salt-lake-city-utah-05-19-2023/event/1E005E25BF8224...


Thanks,

Quiennie

Reply
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