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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Counting Crows 08/11/23

Hi Team,

 

Please update map on Stubhub for this event:

 

Counting Crows
PARKING PASSES ONLY
Fri 11 Aug 2023 19:30
Ameris Bank Amphitheatre at Encore Park (Formerly Verizon Wireless) Parking Lots, Alpharetta, GA

 

Stubhub Link: https://www.stubhub.com/parking-passes-only-counting-crows-alpharetta-tickets-8-11-2023/event/151567...

 

Primary Link: https://concerts.livenation.com/event/0E005E6799511B67


Thanks,

 

Quiennie

Reply
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Chelle22
Zamboni Driver

Rodney Carrington 07/15/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Rodney Carrington 
Venue: Kansas Star Casino|Mulvane, KS
Event Date & Time: Jul 15, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/rodney-carrington-mulvane-tickets-7-15-2023/event/151568829
Primary Link:https://www.ticketmaster.com/event/06005E6AAAA48478

Reply
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angeldulce18
Zamboni Driver

Incorrect event map

Hi Team,
Please replace GA sec. to sections 1-3 on Stubhub event map. Kindly refer to primary link provided.

Stubhub Link:
https://www.stubhub.com/counting-crows-highland-tickets-8-30-2023/event/151569810/?quantity=0

Primary Link:
https://tix.axs.com/LGvDMQAAAAADBoZ2AAAAAAB6%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Reply
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Mauflores
Stagehand

Map incorrect

Hi Team,

Seeking your assistance to update the map and make the FLOOR section seated and not as General Admission for this event: 

Event Name: The Chicks

Venue:Canada Life Centre

Event Date & Time: Tue, Sep 12, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-chicks-winnipeg-tickets-9-12-2023/event/151472716/?clickref=1100lwDgRYL8...

Primary Link: https://www.ticketmaster.ca/the-chicks-world-tour-2023-winnipeg-manitoba-09-12-2023/event/11005E4AB5... chick.JPG

Reply
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Chelle22
Zamboni Driver

Lainey Wilson 3/24/23

Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: Lainey Wilson
Venue: Rodeo Austin|Austin, TX
Event Date & Time: Mar 24, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/lainey-wilson-austin-tickets-3-24-2023/event/151397374/

Reply
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JONA
Rookie

Train 08/06/2023

Hi Team,

Kindly update Stubhub map and make it 2 Sections for LAWN and PATIO to match the map on the primary market with link below for reference:

Event : Train
Venue: Leach Amphitheater Oshkosh, WI
Date and Time: Sun, Aug 06, 2023, 6:30 PM


https://www.ticketmaster.com/event/07005E653B945035?irgwc=1&clickid=XpcUAtQ0ExyNRriyXCRw8XCiUkARP9XP...

 

Thanks,
Jona

Reply
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lotustixmalou
Zamboni Driver

Incorrect Event Time

Hi team,

 

Please, CORRECT event time on Stubhub for below event:
Beyond Wonderland - 2 Day Pass
NOS Events Center, San Bernardino, CA
March 24 and 25, 2023

 

CORRECT EVENT TIME: 4:59 PM
INCORRECT EVENT TIME: TBA/12:59PM

 

Stubhub link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/105285057/ 

 

Primary ticket provider link: https://beyondsocal.frontgatetickets.com/ 

Reply
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nath5
Zamboni Driver

Missing Section

Hi Team,

 

Please, add General Admission plus and VIP section for below event.

 

Beyond Wonderland Music Festival - 2 Day Pass

NOS Events Center San Bernardino, CA

Fri, Mar 24, 2023

 

StubHub Link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/1052...?

 

Primary Ticket Provider Link: https://socal.beyondwonderland.com/

Reply
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nath5
Zamboni Driver

Incorrect Event Time

Hi Team,

Please, add time for below event.

Beyond Wonderland Music Festival - 2 Day Pass
NOS Events Center San Bernardino, CA
Fri, Mar 24, 2023

StubHub Link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/1052...?

Primary Ticket Provider Link: https://socal.beyondwonderland.com/

 

Incorrect Event Time: TBA

Correct Event Time: 4:59 PM

Reply
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lotustixmalou
Zamboni Driver

Missing sections on Stubhub map

Hi team,

Please, add sections General Admission Plus and VIP for below event:
Beyond Wonderland - 2 Day Pass (3/24 - 3/25) (18+ Event)
NOS Events Center, San Bernardino, CA
March 24, 2023

 

Stubhub link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/1052...

 

Primary ticket provider link: https://beyondsocal.frontgatetickets.com/

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here